Integrated Cloud-Based Public Safety Systems

The City of Grapevine, Texas, is seeking proposals to replace its fully cloud-based public safety systems, including computer-aided dispatch, law records, mobile CAD and field reporting, and detention management systems, with integration to its existing fire records management system.

City of Grapevine > Purchasing


General
Open
43-26
Oct 15, 2026 07:00 PM
Aug 26, 2026 01:07 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
lwright@grapevinetexas.gov
+18174103336
501 Shady Brook Drive, Grapevine, TX, USA
Description

The City of Grapevine is soliciting proposals for a fully cloud-based SaaS replacement of its public safety systems. The requested solution includes a Computer-Aided Dispatch System, Law Records Management System, mobile CAD/mobile data terminal and field-based reporting capabilities, and a Detention Management System. The proposed system must integrate with the Grapevine Fire Department's existing First Due Fire Records Management System. Vendors may propose all or part of the solution and may subcontract functionality or use third-party components, but the prime vendor must consolidate all partner and module responses into a single, unified proposal. Vendors must demonstrate a proven record of successfully integrating the proposed components, supported by successful implementations for agencies of comparable size and complexity. The solicitation is for fully cloud-based SaaS solutions.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAB15CRIME PREVENTION AND CONTROL - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
public safety softwarecomputer aided dispatchrecords management software
Specifications
Supply & Service
Timeline
Aug 26, 2026-Issue Date
Sep 10, 2026-Optional Pre-Proposal Conference Call (optional)
Conference call instructions and link are listed in Section 1.5.3.
Sep 23, 2026-Questions Due Date
Oct 15, 2026-Proposal Due Date
Requirements
Required
Yes
Documents
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