9-1-1 Text Message Survey Software Solution

Sedgwick County, Kansas is seeking a firm to provide a post-9-1-1 call text message survey software solution integrated with their Tyler Public Safety CAD system.

Unknown


General
Open
26-0069
Jul 21, 2026 01:45 PM
1 year base + 2 × 1 year options
Request for Proposal (RFP)
Local
Original Solicitation Links
Contact
Lee Barrier
lee.barrier@sedgwick.gov
100 N. Broadway, Wichita, KS, USA
Submission Instructions
Email
Lee Barrier, Sedgwick County Purchasing Department, 100 N. Broadway, Suite 610, Wichita, KS 67202
Description

Sedgwick County, Kansas is issuing a Request for Proposal (RFP) for a post-9-1-1 call text message survey software solution. The solution must automate the sending of SMS surveys to callers following specific incidents, integrate with the county's Tyler Public Safety CAD system to associate responses with incidents, and provide a user-friendly dashboard with reporting and analytics. The system must support configurable questions, opt-out functionality, and operate 24/7. Security and compliance with CJIS requirements are mandatory. The contract is for one base year with two one-year renewal options.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7030ADP Software
Smart Codes
text message surveycad integrationemergency communications software
Specifications
Service Only
Timeline
Jun 09, 2026 12:00 PM-RFP Distribution
Jun 30, 2026 12:00 PM-Questions Due
Jul 07, 2026 12:00 PM-Addendum Issued
Jul 21, 2026 12:00 PM-Proposal Due
Jul 21, 2026 12:00 PM-Bid Opening (optional)
Dial (316) 660-7271 at 2:15 PM CDT to listen in
Sep 03, 2026 12:00 PM-Board of Bids and Contracts Recommendation
Sep 09, 2026 12:00 PM-Board of County Commission Award
Requirements
Required
  • Workers Compensation
  • Employer's Liability — $500,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $500,000.00
  • Cyber/Network Security and Privacy Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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