Video Interview and Candidate Assessment Platform

The City of Oakland's Human Resource Management Department is seeking a cloud-based video interview and candidate assessment platform with configuration, security, support, and optional NeoGov integration for its recruitment and hiring processes.

City of Oakland > Office of Human Resource Management


General
Closed (past due)
429540
Sep 11, 2026 12:00 PM
Aug 21, 2026 12:00 PM
3 years base + 1 × 2 years option
Other
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
contractadmin@oaklandca.gov
Description

The City of Oakland's Office of Human Resource Management is seeking a qualified provider for a secure, browser-accessible, cloud-based video interview and candidate assessment platform. Required capabilities include asynchronous one-way interviews, live recorded interviews, written and essay assessments, candidate file uploads, configurable questions and prompts, candidate preparation and response controls, identity verification, recruitment-specific permissions, assessor assignment and independent evaluation, competency and rating-scale configuration, training and access tracking, data export, audit records, data retention, and 24/7 technical support. The platform must support desktop and mobile browsers without requiring users or candidates to install software. Respondents must describe their experience, qualifications, implementation and support approach, security practices, technical capabilities, pricing, assumptions, limitations, and third-party dependencies. Experience with public-sector organizations and integration with NeoGov is highly desirable. The anticipated contract term is three years, with an option for the City to extend for an additional two years. Proposals must include the required proposal narratives and references, along with Schedule E, Schedule I, Schedule O, Schedule W, Schedule N, and any issued addenda acknowledgment.

Classification Codes
NAICS513210Software Publishers
PSCD307Automated Information System Design and Integration Services
Smart Codes
video interview platformcandidate assessment softwarerecruitment software integration
Specifications
Supply & Service
No
Timeline
Aug 21, 2026-Posted Date
Aug 31, 2026-Voluntary Pre-Proposal Meeting (optional)
Meeting ID: 215 486 521 535 495; Passcode: sB39eT7m; dial in: +1 925-326-7518,,7700591#; phone conference ID: 770 059 1#
Sep 1, 2026-Questions Due Date
Sep 11, 2026-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $1,000,000.00
  • Professional Liability/Errors and Omissions — $2,000,000.00
  • Technology Professional Liability/Cyber Liability — $2,000,000.00
Scored
  • Minimum 5 references
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
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