Nebraska Medicaid Enrollment Broker Services

The Nebraska Department of Health and Human Services is seeking a qualified contractor to provide Nebraska Medicaid enrollment broker services, including choice counseling, enrollment and disenrollment processing, member outreach, call center operations, web-based enrollment, data systems, reporting, and CMS certification support.

Nebraska > Department of Health and Human Services > Division of Medicaid and Long-Term Care


General
Open
Sep 30, 2026 07:00 PM
Sep 08, 2026 04:26 PM
5 years base + 1 × 3 years option
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
angellica.shasteen@nebraska.gov
301 Centennial Mall South, Lincoln, NE, USA
Submission Instructions
ShareFile electronic upload
Solicitation response, Proprietary information as a separate and distinct file
Description

The Nebraska Department of Health and Human Services, Division of Medicaid and Long-Term Care, is soliciting proposals for a Medicaid Enrollment Broker to support the Heritage Health managed care program. The contractor will provide unbiased member choice counseling; enrollment, disenrollment, MCO-change, PCP/PCD-selection, and PACE processing; member outreach and education; multilingual and accessible communications; provider-directory management; and a member-facing website and secure web-based enrollment portal. The scope also includes operating a toll-free member call center and systems help desk, maintaining automated enrollment and reporting systems, exchanging data with DHHS and managed care organizations, supporting quality assurance, grievances, fraud-waste-and-abuse controls, disaster recovery, HIPAA compliance, and CMS Streamlined Modular Certification. The contract is for five years beginning upon execution, with one optional three-year renewal period; operations are scheduled to begin October 1, 2027. A $500,000 performance bond is required from the awarded bidder, and extensive insurance coverage is specified.

Classification Codes
NAICS923120Administration of Public Health Programs
PSCAN46HEALTH SERVICES - MANAGEMENT AND SUPPORT
Smart Codes
medicaid enrollment servicesmedicaid call center serviceshealthcare enrollment software
Specifications
Service
Timeline
Sep 3, 2026-Release Date
Sep 16, 2026-Written Questions Due
Sep 22, 2026 07:00 PM-Mandatory Solicitation Conference (required)
Cisco Webex meeting number 2488 415 3283; password AFqdPYE8t97.
Sep 25, 2026-Written Answers Posted
Sep 30, 2026 07:00 PM-Electronic Solicitation Opening (optional)
Cisco Webex meeting number 2485 378 7526; password RPiwAwDi348. Responses must be uploaded through the ShareFile solicitation submission link.
Oct 6, 2026-Review for Conformance
Oct 6, 2026-Evaluation Period Begins
Oct 16, 2026-Evaluation Period Ends
Oct 20, 2026-Intent to Award
Nov 4, 2026-Contract Finalization Period Begins
Nov 12, 2026-Contract Finalization Period Ends
Nov 13, 2026-Contract Award
Oct 1, 2027-Contract Start Date
Requirements
High school diploma or equivalent (e.g., GED)
Required
  • Commercial General Liability — $1,000,000.00
  • Commercial Automobile Liability — $1,000,000.00
  • Workers' Compensation Employers Liability — $500,000.00
  • Umbrella/Excess Liability — $5,000,000.00
  • Professional Liability (Errors & Omissions) — $1,000,000.00
  • Commercial Crime — $1,000,000.00
  • Cyber Liability — $5,000,000.00
  • Vendor's Pollution Liability — $2,000,000.00
Required
  • Performance Bond — $500,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
TitleDate Posted
rfp09082613Sep 08, 2026 04:26 PM
'Administration of Public Health Programs' Opportunities
Community Health Worker Integration and Administration Services

The Hawaiʻi State Department of Health is seeking a provider to recruit, employ, train, and administ...

Due in 10 daysDelaware > Division of Public Health
Delaware Health Fund FY 2028 Health Programs and Services

The Delaware Division of Public Health is seeking proposals from private organizations for Fiscal Ye...

Due in 3 daysDelaware > Department of Health and Social Services > Division of Public Health
As-Needed Public Health Technical Assistance and Consulting Services

The City and County of San Francisco Department of Public Health is seeking qualified firms for as-n...

Due in 24 daysCity of San Francisco > Department of Public Health
Public Health Lead Entity Services

The Iowa Department of Health and Human Services is seeking eligible Iowa county boards of health or...

Due in 26 daysIowa > Department of Health and Human Services
Texas Binational Tuberculosis Program Grant

The Texas Health and Human Services Commission, on behalf of the Texas Department of State Health Se...

Due in 17 daysState of Texas > Department of State Health Services
Local Health Officer Training Grant

The West Virginia Department of Health is offering up to $25,000 to fund a Local Health Officer Trai...

Due in 3 daysWest Virginia > Department of Health > Bureau for Public Health
Delaware Health Fund FY 2028 Health Programs and Services

The Delaware Division of Public Health is seeking proposals from private organizations for health pr...

Due in 3 daysDelaware > Department of Health and Social Services > Division of Public Health
Public Health Medical Director Services

The Township of Hamilton is seeking qualified individuals or firms to serve as its 2027 public healt...

Due in about 1 monthTownship of Hamilton > Division of Budget and Purchasing
School-Based Health Center Services

The school district is seeking a contractor to provide school-based health center services including...

School District
Community Health Aide Program Technical Assistance

The Montana Department of Public Health and Human Services is seeking a vendor to provide technical ...

Due in 19 daysState of Montana > Department of Public Health and Human Services > Office of Procurement & Contracts
Canada Student Financial Assistance Program Administration Services

Public Services and Procurement Canada and Employment and Social Development Canada are seeking info...

Due in 27 daysGovernment of Canada > Public Works and Government Services Canada
Employee Benefits Administration and Pharmacy Benefit Management

Lamar Consolidated Independent School District is seeking proposals for medical administration, phar...

Due in 12 daysLamar CISD
Access for All Statewide Access Fund Administrator

The California Public Utilities Commission is seeking a contractor to administer the statewide Acces...

Due in 19 daysPublic Utilities Commission
Medical Director Consulting Services

Salt Lake County is seeking to continue contracting with Dr. Angela C. Dunn for medical director con...

Due in 5 daysSalt Lake County
Mobile Health Services Expansion Initiative

The St. Mary's County Health Department is seeking proposals from qualified organizations to design,...

Due in 5 daysMaryland > Somerset County Health Department
Satellite Senior Center Administration Services

The Area Agency on Aging of Broward County, Inc. is requesting proposals from an organization to adm...

Due in 2 daysBroward County Parks and Recreation
Employee Health Care Plan Services

Cecil County Public Schools is seeking an A-rated or higher insurance carrier to provide an employee...

Due in 3 daysCecil County Public Schools
Administration and Implementation of the Camden Strong UEZ Commercial Improvement Program

The City of Camden is seeking a contractor to administer and implement its Camden Strong UEZ Commerc...

City of Camden
Behavioral Risk Factor Surveillance System Data Collection

The North Dakota Department of Health and Human Services is requesting proposals for Behavioral Risk...

Due in 18 daysNorth Dakota > Department of Health and Human Services
Self-Funded Employee Health Plan Administration

The City of Plano is seeking a qualified organization to provide comprehensive third-party administr...

Due in 23 daysCity of Melbourne > Procurement Division
Preadmission Screening and Resident Review Services

The Florida Agency for Health Care Administration is seeking one vendor to operate and maintain the ...

Due in about 1 monthFlorida > Department of Health > Bureau of Procurement and Contract Administration
LGBT+ Health Services Assessment and Improvement Proposal

The Pan American Health Organization is seeking a consultant to assess LGBT+ health needs and public...

Due in 9 daysPan American Health Organization
Enrollment Broker Services for LDH

The State of Louisiana is seeking an Enrollment Broker for LDH services.

Louisiana > Department of Health
Health and Pharmacy Benefits Administration

Hennepin County and Hennepin Healthcare System are seeking proposals for medical plan administration...

Due in about 1 monthHennepin County > Hennepin Healthcare System, Inc.
Self-Funded Medical Plan Administration

The City of Charlottesville is seeking a third-party administrator to provide end-to-end administrat...

Due in 4 daysCity of Charlottesville > Human Resources Department
Opportunities Near North Platte, Nebraska
Roadway and Street Right-of-Way Mowing

The City of North Platte is seeking sealed proposals for 2027 mowing of roadway and street rights-of...

Due in 18 daysCity of Ville Platte
Gerald Gentleman Station Unit 2 Air Heater Hydro-Cleaning Services

Nebraska Public Power District is seeking hydro-cleaning services for the primary and secondary air ...

Due in 10 daysNebraska Public Power District
Aden Bridge Replacement

Nebraska Public Power District is seeking a contractor for the turnkey removal and disposal of the e...

Due in 3 daysNebraska Public Power District
ESSER Grant II Technology and HVAC Purchase

Cambridge Public Schools is seeking to purchase laptop computers, iPads, and HVAC units using ESSER ...

Cambridge Public Schools
Housing Needs Assessment and Water Supply Element

Phillips County, Colorado is seeking a planning consultant or team to update its Housing Needs Asses...

Due in 20 daysPhillips County
Courthouse Veterans Corner Concrete Work

The Stretesky Foundation, in coordination with Sedgwick County, is seeking a contractor for concrete...

Due in 9 daysSedgwick County
Child Care Capacity and Workforce Grant

Loup Valley Childhood Initiative and Valley County Economic Development are offering reimbursements ...

Due in 4 monthsOrderville Town
Sedgwick Fuel Tank Installation

The Colorado Department of Transportation is seeking a contractor to install a 10,000-gallon above-g...

Due in 3 daysColorado > Colorado Department of Transportation > Center for Procurement and Contract Services
School District Internet Access and Fiber WAN Services

Norton Unified School District 211 is seeking Category 1 internet access and fiber WAN connectivity ...

Due in 24 daysNorton Unified School District 211