Student Success and Retention Solution for UNCW

The University of North Carolina Wilmington is seeking a comprehensive Student Success and Retention platform to enhance student support, improve retention rates, and provide data-driven insights.

UNC - WILMINGTON (NC)


General
Open (open)
72-PALG26086
Jul 28, 2026 02:00 PM
Jun 17, 2026 05:34 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
State
Original Solicitation Links
Contact
Antoine Glasper
+19109623850
601 South College Road, Wilmington, NC, USA
Submission Instructions
Mail
Attn: Antoine Glasper, UNCW Central Receiving, 5179 Lionfish Dr., Wilmington, NC 28403
Description

The University of North Carolina Wilmington (UNCW) is issuing this Request for Proposal (RFP) to procure a comprehensive Student Success and Retention (SSR) platform. The goal is to modernize the university's student success infrastructure by shifting from reactive support to a proactive, equity-minded strategy. This initiative aims to strengthen retention, enhance student satisfaction, and deliver a coordinated, data-driven approach to supporting students throughout their academic journey. The desired platform will enable early identification of at-risk students, monitor academic progress, and support holistic student wellbeing. It will integrate multidimensional student data, automate workflows, and facilitate targeted interventions. Key functionalities include a predictive analytics engine, robust data integration capabilities, early alert and case management tools, automated communication campaigns, and comprehensive reporting dashboards. The solution must integrate seamlessly with existing UNCW systems, including Ellucian Banner, Canvas, and Microsoft 365, and must be cloud-based and hosted within the United States. The contract will have an initial term of three years, with two additional one-year renewal options at the State's discretion. Vendors are required to submit proposals by July 28, 2026, with an anticipated contract award on October 1, 2026.

Classification Codes
NAICS611710Educational Support Services
PSCB542Educational Studies and Analysis
Smart Codes
student success platformretention analyticspredictive analytics software
Specifications
Service Only
Requirements
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
72-PALG26086 UNCW Student Success.pdfJun 18, 2026 10:42 AM
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