Fire and EMS Records Management System

Lexington County is seeking a cloud-based records management system for its Fire Service and EMS, including implementation, integrations, reporting, and ongoing support.

Lexington County


General
Open
2027-RFP-13
Dec 16, 2026 07:00 PM
Nov 04, 2026 02:00 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
snsharpe@lexingtoncounty.sc.gov
+18037858175
212 South Lake Drive, Lexington, SC, USA
Submission Instructions
Description

Lexington County seeks a single, cloud-based records management system for its Fire Service and EMS, including implementation, hosting, maintenance, upgrades, backups, disaster recovery, and 24/7 technical support. The Fire Service system must support incident reporting, NERIS reporting, ePCR, CentralSquare CAD and Esri ArcGIS integrations, pre-incident planning, inspections, investigations, community risk reduction, events, invoicing, asset and inventory tracking, scheduling, personnel management, training, hydrant management, and analytics. The EMS system must support ePCR, NEMSIS-compliant state reporting, QA/QI workflows, clinical and operational reporting, mobile and offline use, patient and monitor data integrations, health information exchange, and related community paramedicine functions. The vendor must provide an implementation plan and project manager, achieve go-live within 120 days of contract execution unless otherwise approved, and provide train-the-trainer and on-site end-user training and go-live support. Proposals must include annual software costs for Fire Service and EMS, applicable taxes, and bond costs. The proposal requires a 5% proposal bond; the solicitation also specifies performance and payment bonds in certain circumstances. The solicitation prohibits subcontracting any portion of the work.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAB25FIRE PREVENTION AND CONTROL - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
records management softwareemergency medical services softwarefire department software
Specifications
Supply & Service
Timeline
Nov 04, 2026 02:00 PM-Issue Date
Nov 17, 2026 02:00 PM-Mandatory Pre-Bid Meeting (required)
Conference Room 2B, second floor. Virtual attendance is available by Teams dial-in at 1-312-763-9891, ID 107 631 792#.
Dec 04, 2026 05:00 PM-Questions Deadline
Dec 16, 2026 07:00 PM-Proposal Submission Deadline
Jan 5, 2027-Tentative Evaluation Meeting
Jan 19, 2027-Tentative Final Evaluation Meeting
Feb 9, 2027-Tentative Council Approval
Jul 1, 2027-Tentative Contract Issue Date
Requirements
Required
  • Workers Compensation
  • Commercial General Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Automobile Liability — $600,000.00
Required
  • Bid Bond — 5%
  • Performance Bond — 100%
  • Payment Bond — 100%
Scored
  • Minimum 3 references
  • Within the last 2 years
  • Client point of contact required for each reference
No
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