Unified 911 Workforce Platform and AI Dispatch Training
Hawaii > Department of Health > Emergency Medical Services and Injury Prevention System Branch
Original Solicitation Links
B-27-SOHDOH-00000530
]ai dispatch training
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Submission Instructions
Description
The Hawaii Department of Health, Emergency Medical Services and Injury Prevention System Branch, is soliciting a unified 911 workforce platform for 20 users. The platform must provide pre-hire screening, AI-driven call and radio simulation training, automated quality assurance, realistic locally tailored scenarios, instant feedback, and supervisor tools to strengthen dispatcher readiness and live performance. The solicitation identifies a three-year contract and permits electronic quotes. The contract period is stated as beginning September 28, 2026, and ending September 29, 2027; the solicitation lists September 16, 2026, at 12:00 a.m. as the bid opening deadline.
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