9-1-1 Call Handling System Market Research

The San Francisco Department of Emergency Management is seeking information from qualified California 9-1-1 systems and services contractors to inform an industry review of a 9-1-1 call handling system.

City and County of San Francisco > Department of Emergency Management


General
Open
SFGOV-0000012230
Jan 09, 2027 01:00 AM
Request for Information (RFI)
Local
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Original Solicitation Links
Contact
dem-pmo@sfgov.org
Description

The San Francisco Department of Emergency Management is conducting a voluntary Request for Information to inform an industry review regarding a 9-1-1 call handling system. Responses are requested from firms and parties holding a 9-1-1 Systems and Services Contract Agreement with the California Office of Emergency Services and contractors responsive to IFB 26-16743 technical and administrative requirements. This is market research, not a request for proposals, and participation does not guarantee future business or eligibility for a later competitive solicitation.

Classification Codes
NAICS561421Telephone Answering Services
PSCR426Communications Services
Smart Codes
9-1-1 call handling systemsemergency communications systemspublic safety dispatch software
Timeline
Jan 09, 2027 01:00 AM-RFI Response Deadline
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