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Provincial Telephony and VoIP Managed Services

Newfoundland and Labrador Health Services is seeking a provider for provincial telephony and VoIP managed services under a five-year contract with two optional two-year renewals.

Newfoundland and Labrador Health Services > Provincial Health Shared Services Supply Chain

General
Open
2026-5583B
Dec 10, 2026 04:00 PM
Nov 06, 2026 12:00 PM
5 years base + 2 × 2 years options
Request for Proposal (RFP)
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Original Solicitation Links
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2026-5583B

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Provincial Telephony and VoIP Managed Services

Contact
Bill O'Driscoll
open.calls@centralhealth.nl.ca
Description

Newfoundland and Labrador Health Services seeks a provider to deliver provincial telephony and VoIP managed services. The agreement has a five-year base term and two optional two-year renewals, for a potential total term of nine years. Proponents may bid individually or as a consortium, with one consortium member designated as the prime proponent. Access to the detailed current telecommunications infrastructure listing requires submission of a completed and signed confidentiality agreement to the Bid Administrator before the questions deadline.

Classification Codes
NAICS517111Wired Telecommunications Carriers
PSCDG01Support services for physical and wireless networks connecting equipment within the core data centers and work areas, connecting end users to the organization's broader networks, as well as Wide Area Network equipment, hardware and software directly connecting into data centers, offices and third parties. Support services which enable or distribute voice services through on-premise equipment including PBX, VoIP, voicemail and handsets. Also provides support for transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks and internet access. Support services for external (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points. Mobile infrastructure support such as cabled communication network, cellular towers, repeaters, switching systems dedicated for cellular communication
Smart Codes
voip managed servicestelephony servicestelecommunications infrastructure management
Specifications
Service Only
Timeline
Nov 6, 2026-Publication Date
Dec 10, 2026 04:00 PM-Proposal Submission Deadline
Location
Newfoundland and Labrador, Canada
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