Personal Care Attendant Identification Card Services

The Massachusetts Executive Office of Health and Human Services is seeking a vendor to process requests, verify eligibility and identity, print, and mail Personal Care Attendant identification cards.

Massachusetts > Executive Office of Health and Human Services


General
Open
Dec 11, 2026 10:00 PM
Nov 04, 2026 09:19 AM
1 year 5 months base + 3 × 1 year options
Request for Quote/Qualifications (RFQ)
State
Ask AI about this solicitation
Contact
amy.butcher@mass.gov
+16175731709
1 Ashburton Place, Boston, MA, USA
Submission Instructions

All of the following are required.

Step 1

Online

Step 2

Mail
Amy Butcher, Procurement Coordinator, Executive Office of Health and Human Services, 1 Ashburton Place, 11th Floor, Boston, MA 02108
PCA Identification Card Samples
Description

The Massachusetts Executive Office of Health and Human Services seeks a contractor to process Personal Care Attendant (PCA) identification card requests from consumer-employers, receive and validate eligibility and identity data from the Fiscal Intermediary, accept and validate photographs, and produce and distribute cards on regular issuance schedules. The contractor must maintain supplies, provide production and status reports, and support card and envelope specifications, quality assurance, consumer relations, and ongoing administration. Responses must include business, programmatic, and cost responses, plus physical card samples submitted electronically and mailed to the agency. The contract is expected to begin in 2027, with a term ending June 30, 2028, and possible extensions.

Classification Codes
NAICS561410Document Preparation Services
PSCR604Mailing and Distribution Services
Smart Codes
identification card printingidentity verification servicescard mailing services
Specifications
Supply & Service
Timeline
Nov 18, 2026 10:00 PM-Written Questions Due
Nov 25, 2026-Anticipated Responses to Questions
Dec 11, 2026 10:00 PM-Responses Due in COMMBUYS
Feb 1, 2027-Estimated Contract Effective Date
Mar 1, 2027-Estimated Contract Start Date
Requirements
Required
  • Minimum 3 references
  • Within the last 5 years
Yes
Documents
TitleDate Posted
rfp110426eNov 04, 2026 09:19 AM
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