Parking Equipment Maintenance and Repair Services

Durham County is seeking a contractor to provide preventive maintenance, repair, technical support, emergency response, parts support, and lifecycle services for its parking access and revenue control equipment and software.

Durham County > Purchasing Division of Finance


General
Open
27-002
Nov 12, 2026 07:00 PM
Oct 08, 2026 02:09 PM
2 years 8 months base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
ghern dond?
+19195600741
201 East Main Street, Durham, NC, USA
Submission Instructions
Mail
Durham County Purchasing Division, Attn: Godfrey Herndon, Procurement Specialist, 201 East Main Street, 7th Floor, Room 703, Durham, NC 27701
Description

Durham County is seeking one qualified contractor to maintain and repair its existing parking access and revenue control equipment and supporting software at three county parking facilities. The scope includes preventive maintenance, corrective repair, diagnostics, emergency and after-hours response, replacement-parts support, firmware and software support, technical coordination, and lifecycle planning. Complete replacement of the parking system is excluded unless separately authorized. Within 30 calendar days after notice to proceed, the contractor must inspect and document covered equipment, reconcile the inventory with county records, provide an editable asset register, submit a corrective-action plan, and propose a preventive-maintenance calendar. Proposers must demonstrate at least five years of comparable experience, TIBA equipment and software experience, qualified technicians, OEM support access, diagnostic capabilities, parts and technical resources, and staffed after-hours emergency coverage. Proposals must address technical approach, staffing, service levels, coordination, reporting, qualifications, pricing, and relevant experience, including similar work performed during the past five years.

Classification Codes
NAICS811210Electronic and Precision Equipment Repair and Maintenance
PSCZ1LZMAINTENANCE OF PARKING FACILITIES
Smart Codes
parking equipment maintenanceparking system technical support
Specifications
Supply & Service
Timeline
Oct 20, 2026 02:00 PM-Site Visit (optional)
Meet by the parking office in the basement of the Justice Center Parking Deck. The tour continues to 115 North Queen Street and 500 East Main Street.
Oct 29, 2026 07:00 PM-Questions Due Date
Nov 12, 2026 07:00 PM-Proposal Due Date
Requirements
Scored
  • Within the last 5 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
RFP 27-002 Parking Equip Maintenance Repair Svcs.pdfOct 08, 2026 02:06 PM
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