Student Housing and Conference Operations Platform

McMaster University is seeking a completed, web-based platform to manage approximately 6,200 student residence beds, housing operations, billing, facility work orders, and summer conference services.

McMaster University


General
Open
CR 01-26-1109
Nov 06, 2026 07:00 PM
Sep 30, 2026 12:00 PM
4 years
Request for Proposal (RFP)
Private
Ask AI about this solicitation
Contact
rizzoc2@mcmaster.ca
1280 Main Street West, Hamilton, ON, Canada
Description

McMaster University is seeking a comprehensive, integrated, web-based software platform serving as the system of record for approximately 6,200 residence beds across multiple buildings. The platform must support the full residence lifecycle, including applications, assignments, occupancy, billing, student and conference-attendee organization, housekeeping, facility work orders, front desk operations, and customizable automated database updates, email actions, and web service calls. The solution must be a completed product currently available on the market, provide API access, integrate with Moneris as a payment processor and PeopleSoft as a student information system, comply with applicable privacy and security legislation including PIPEDA, maintain Canadian data residency, and support privacy and security assessments. It must also support summer conferences, camps, external group bookings, ticket sales, and large-scale guest operations. The submission requires completed HECVAT materials in Excel format, the applicable PCI-DSS standard, a valid PCI-DSS attestation, responses to mandatory requirements, rated evaluation materials, and pricing information.

Classification Codes
NAICS541513Computer Facilities Management Services
PSC7030ADP Software
Smart Codes
student housing management softwareconference booking softwarehousing operations software
Specifications
Supply & Service
No
Timeline
Sep 30, 2026-Open Date
Oct 14, 2026-Questions Due Date
Nov 06, 2026 07:00 PM-Close Date
Documents
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