Managed Information Technology Services

The Stanislaus Regional Transit Authority is seeking a contractor to provide comprehensive managed IT services, including network administration, cybersecurity, cloud and systems support, help desk services, transit technology support, and audio-visual meeting support.

Stanislaus Regional Transit Authority


General
Open
2026-08
Sep 29, 2026 11:00 PM
Aug 21, 2026 06:49 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
Dero In
din@stanrta.org
+12097744580
912 11th Street, Modesto, CA, USA
Submission Instructions
Mail
Stanislaus Regional Transit Authority, Attn: Dero In, Procurement Officer, 912 11th Street, Suite 100, Modesto, CA 95354

or

In Person
Description

The Stanislaus Regional Transit Authority is soliciting proposals for comprehensive managed information technology services supporting its administrative, operational, transit, and public meeting functions. The contractor will provide network administration; cloud, systems, and business application support; desktop, device, asset, and help desk services; cybersecurity, backup, and disaster recovery; communications and phone system support; website support; transit and onboard vehicle technology support; audio-visual and public meeting support; vendor management; technology planning; user training; reporting; and project management for authorized special projects. Services will be provided on an as-needed basis through both remote and on-site support. The scope requires at least two regularly scheduled on-site service days per week, approximately 20 hours of support per week, 24/7 emergency support, defined incident response times, proactive monitoring and maintenance, daily backups with specified retention periods, quarterly restoration testing, annual disaster-recovery exercises, monthly and annual reporting, and transition-in and transition-out assistance. The contract is structured as a three-year initial term with up to two additional one-year options, compensated primarily through monthly firm-fixed pricing, with separately authorized project work billed at proposed hourly rates.

Classification Codes
NAICS541513Computer Facilities Management Services
PSCDJ10Security and Compliance support delivered as a service, by subscription, or service contract. Includes support of security policies/controls, processes, measuring compliance of relevant legal/compliance requirements, and responding to security breaches. Also provides support for IT Security systems providing Continuous Diagnostics and Mitigation (CDM) for real-time Cyber Security and protection such as vulnerability scanning, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Includes Disaster Recovery (DR) services to support DR policy, process and means, dedicated failover facilities and perform DR testing.
Smart Codes
managed it servicesnetwork administrationcybersecurity services
Specifications
Service
Timeline
Aug 21, 2026-RFP Issuance
Sep 3, 2026-Pre-Proposal Conference (optional)
Microsoft Teams link will be provided after RSVP. Attendance confirmation must be emailed to Din@StanRTA.org by 4:00 PM Pacific Time on September 1, 2026.
Sep 10, 2026-Initial Questions and Addenda Requests Due
Sep 17, 2026-StanRTA Responses and Addenda Issued
Sep 29, 2026-Proposal Due Date
Sep 29, 2026-Proposal Opening
Oct 15, 2026-Tentative Interviews (optional)
Virtual interviews will be conducted via Microsoft Teams if deemed necessary; invited contractors will receive the interview time and instructions.
Jan 1, 2027-Tentative Contract Commencement Date
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Professional Liability (Errors and Omissions) — $2,000,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
RFP 2026-08 Information Technology (IT) ServicesAug 21, 2026 11:43 AM
Exhibit B - RFP 2026-08 Cost ProposalAug 21, 2026 11:43 AM
Part IV - Draft AgreementAug 21, 2026 11:43 AM
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