UNCW Police CAD and Records Management System

The University of North Carolina Wilmington Police Department is seeking an integrated cloud-based computer-aided dispatch, records management, and mobile field-reporting solution to replace its current systems.

University of North Carolina Wilmington > Police Department > Purchasing Services


General
Open (open)
72-PPBW27017
Oct 27, 2026 06:00 PM
Sep 25, 2026 08:48 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
wagonerp@uncw.edu
+19109627723
601 South College Road, Wilmington, NC, USA
Submission Instructions
Online
Description

The University of North Carolina Wilmington Police Department is soliciting proposals for a fully integrated software solution to replace its existing Computer Aided Dispatch (CAD), Records Management System (RMS), field reporting, and mobile CAD systems. The solution must support North Carolina and federal law-enforcement reporting, including NIBRS, North Carolina State Bureau of Investigation, Administrative Office of the Courts, NCIC, and DCI interfaces; real-time CAD/RMS synchronization; audit trails; mobile reporting; evidence and property management; document management; crime analysis; Clery Act reporting; public-records workflows; and role-based security appropriate for CJIS information. The proposed platform must be cloud-based or vendor-hosted and provide secure access, encryption, disaster recovery, data export, and availability commitments. Vendors must address implementation, data migration, training, testing, support, integrations such as Axon Evidence and Microsoft 365, and the required technical questions. Desired capabilities include AI-assisted transcription and quality assurance, AVL and mapping, Genetec integration, mobile supervisory review, and expanded analytics. The initial contract term is three years with two optional one-year renewals.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7030ADP Software
Smart Codes
computer aided dispatch softwarepolice records management softwaremobile field reporting software
Specifications
Supply & Service
Timeline
Oct 08, 2026 04:00 PM-Written Questions Due
Oct 12, 2026-Responses to Questions
Oct 27, 2026 06:00 PM-Proposal Due
Oct 27, 2026 07:00 PM-Public Proposal Opening (optional)
Dec 1, 2026-Tentative Presentations
Dec 21, 2026-Contract Award
Dec 21, 2026-Contract Effective Date
Documents
TitleDate Posted
72-PPBW27017 - UNCW RMS & CAD.pdfSep 25, 2026 10:30 AM
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