Digital Signage and Wayfinding System

The Las Vegas Convention and Visitors Authority is seeking vendor information on modern digital signage and wayfinding platforms for the Las Vegas Convention Center campus, including 24/7 screen operations, emergency messaging, venue-management integration, hardware maintenance, support, and indoor-location capabilities.

Las Vegas Convention and Visitors Authority


General
Open
27-101181 Addendum 2
Oct 29, 2026 11:00 PM
Sep 30, 2026 11:00 PM
Request for Information (RFI)
Local
Ask AI about this solicitation
Original Solicitation Links
[

Request for Information (Informal)-27-101181

]

digital signage and wayfinding system

Contact
abalducci@lvcva.com
+17028927510
3150 Paradise Road, Las Vegas, NV, USA
Submission Instructions
Online
Submit the response in PDF format only., Maximum 25 pages, including cover letters, appendices, case studies, supplementary materials, company-background forms, client-reference forms, and subcontractor responses; sample subscription and maintenance agreements are excluded from the page limit., Any exceptions to or modifications of the LVCVA Standard Terms and Conditions are limited to one page and excluded from the page limit.
Description

The Las Vegas Convention and Visitors Authority is conducting an informal Request for Information regarding modern digital signage and wayfinding platforms for the Las Vegas Convention Center campus, including the screen at Boring Loop Central Station. The authority is seeking recommendations for a unified management platform and service model covering content management, venue-management-system integration, digital displays, touchscreen kiosks, mapping, emergency messaging, analytics, hosting, implementation, migration, training, operations, and support. Expected operations include 24/7 LED-screen availability, scheduled maintenance windows, and possible overnight deactivation of LCD screens when not needed for shows. Responses should address existing hardware and software environments, including Samsung Tizen displays, Samsung S-Box controllers, BrightSign players, Windows 11 kiosk PCs, the current SignWave Media and 22Miles platforms, and potential reuse of existing playback hardware. Vendors should also discuss implementation, migration, hardware maintenance and spare-parts strategy, service-level support, indoor-location technologies, subcontractor arrangements, and sample subscription and maintenance agreements. The 25-page limit applies to the response materials except sample subscription and maintenance agreements; any exceptions to the standard terms are limited to one page. The RFI may lead to a subsequent RFP or vendor selection, but does not establish a fixed contract award or start date.

Classification Codes
NAICS541512Computer Systems Design Services
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
digital signage systemswayfinding softwaredigital display maintenance
Specifications
Service
Timeline
Sep 30, 2026 11:00 PM-Issue Date
Oct 21, 2026 11:00 PM-Questions Due Date
Oct 29, 2026 11:00 PM-Close Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers Compensation
  • Professional Liability Errors and Omissions — $1,000,000.00
  • Technology Errors and Omissions — $5,000,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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