Recreation Management Software System

Henrico County Recreation and Parks is seeking a qualified firm to provide, implement, integrate, and support a secure, scalable recreation management software system with membership, program, facility reservation, payment, reporting, mobile, and administrative capabilities.

Henrico County > Department of Finance > Purchasing Division


General
Open (open)
RFP-128697
Oct 23, 2026 06:00 PM
Sep 18, 2026 11:56 AM
2 years base + 4 × 2 years options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
ant041@henrico.gov
+18045015686
Submission Instructions
Online
One complete electronic copy of the proposal, One redacted electronic copy, if applicable, Proposal Signature Sheet (Attachment A)
Description

Henrico County Recreation and Parks is soliciting a comprehensive, secure, scalable, fully web-based and mobile-accessible recreation management software solution. The system must support membership management, program and activity registration, facility and shelter reservations, customer accounts, waivers and forms, access validation and check-in, communications, reporting and analytics, administrative workflows, automation, and financial and payment processing. The scope includes implementation, configuration, data conversion support, training, system documentation, testing and quality assurance, integrations, maintenance, and ongoing support. Required or preferred integrations and capabilities include Microsoft Active Directory/Entra, ESRI Enterprise GIS, Oracle financial systems, payment processing, mobile or responsive web access, accessibility compliance, secure hosting, and exportable data. The County expects a two-year initial contract with four additional two-year renewal periods, for a maximum term of ten years. Proposals must address the functional and technical requirements in Attachment J and provide pricing using Attachment K.

Classification Codes
NAICS541513Computer Facilities Management Services
PSC7030ADP Software
Smart Codes
recreation management softwarefacility reservation softwaremembership management software
Specifications
Supply & Service
Timeline
Sep 24, 2026-Questions Due Date
Oct 1, 2026-Oral Interviews with Offerors
Oct 15, 2026-Negotiations Completed
Oct 23, 2026 06:00 PM-Proposal Submission Deadline
Nov 1, 2026-Contract Award
Nov 1, 2026-Installation and Services Begin
Requirements
Required
  • Workers' Compensation
  • Employers' Liability Insurance — $100,000.00
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Umbrella Liability — $2,000,000.00
  • Professional Liability — $2,000,000.00
  • Cyber Liability — $2,000,000.00
Scored
  • Minimum 3 references
No
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