Billing Services and ePCR for Sumner County EMS

Sumner County EMS is seeking proposals for billing services and ePCR software to manage emergency medical transport billing and collections.

Sumner County EMS


General
Open
20260625-3
Jun 25, 2026 12:00 PM
1 year base + 2 × 1 year options
Request for Proposal (RFP)
Local
Contact
Christi Mullins
+16154516033
355 North Belvedere Drive, Gallatin, TN, USA
Submission Instructions
Mail
Description

Sumner County Government is requesting proposals for comprehensive billing services and electronic patient care reporting (ePCR) solutions for its Emergency Medical Services (EMS). The selected vendor will be responsible for managing the entire billing and collection process for emergency medical transports, including providing the necessary technology and support. The scope of work includes providing a web-based billing platform, training for county personnel, and comprehensive reporting capabilities. The vendor must demonstrate experience in ground ambulance transport billing, with a minimum of five years in business and a proven track record of handling at least 15,000 emergency transports annually per client. The solution must also support non-emergency transports, participation in TN Medicaid (TennCare), and contracts with healthcare facilities. The vendor will be required to provide 26 Wi-Fi enabled computer tablets for ePCR documentation, along with the ESO software and associated technical support. Additionally, the vendor must maintain HIPAA-compliant security and data management practices.

Classification Codes
NAICS621910Ambulance Services
PSCAN75SPECIALIZED MEDICAL SERVICES - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
ems billing servicesepcr softwaremedical transport billing
Specifications
Service Only
Timeline
Jun 11, 2026 12:00 PM-Release Date
Jun 17, 2026 12:00 PM-Questions Due Date
Jun 18, 2026 12:00 PM-Q&A Posting Date
Jun 25, 2026 12:00 PM-Proposal Due Date (optional)
Proposals will be opened and read aloud at this address.
Requirements
Required
  • General Liability
  • Professional Liability
  • Workers Compensation
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
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