Rural Transit Service Operations

Erie County is seeking a qualified nonprofit to administer, operate, and maintain its rural transit service, including community van operations across multiple service areas, for a five-year term with an optional one-year extension.

Erie County > Purchasing Department


General
Open
RFP-2026-055VF
Nov 20, 2026 09:00 PM
Oct 20, 2026 12:00 PM
5 years base + 1 × 1 year option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
+17168582194
95 Franklin Street, Buffalo, NY, USA
Submission Instructions
Mail
Paul D'Orlando, Principal Contract Monitor, Erie County Department of Environment and Planning, Edward A. Rath County Office Building, 95 Franklin Street, Room 1014, Buffalo, New York 14202
Description

Erie County seeks a qualified nonprofit organization to administer, operate, and maintain its Rural Transportation Service, a demand-responsive community van program serving eligible rural residents, including older adults and people with disabilities. The operator will manage volunteer recruitment and training, dispatch and driver scheduling, client eligibility and intake, van maintenance coordination and storage, rider donations, outreach, reporting, accounting, and program administration. The service covers multiple rural areas and includes a reserve van; new van purchases are funded separately from this procurement. The proposal must include the nonprofit’s qualifications and relevant experience, assigned personnel and staffing information, annual fees for five specified periods, pricing for a possible additional service area, at least two professional references, proposed MBE/WBE participation evidence, and a primary contact. A separate sealed cost proposal is required. The contract is for five years beginning April 1, 2027, with an optional one-year extension. The solicitation also calls for insurance coverage, with proof due upon contract execution.

Classification Codes
NAICS485210Interurban and Rural Bus Transportation
PSCAT96OTHER GENERAL TRANSPORTATION - MANAGEMENT AND SUPPORT
Smart Codes
rural transit operationsvolunteer driver coordinationtransportation program administration
Specifications
Service Only
Timeline
Oct 20, 2026-RFP Issued
Nov 06, 2026 09:00 PM-Clarification Requests Due
Nov 13, 2026-Written Clarification Responses
Nov 20, 2026 09:00 PM-Proposal Submission Deadline
Dec 4, 2026-Selection Made
Requirements
Required
  • Employee disability
  • Workers compensation
  • Directors and officers
  • Umbrella
  • Insurance coverage for staff, volunteers, clients, accidents, vehicles, and equipment
Scored
  • Minimum 2 references
  • Client point of contact required for each reference
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