Point-of-Sale Software and Implementation Services

The City of Waco is seeking a cloud-based point-of-sale software solution and implementation services supporting ticketing, memberships, inventory, concessions, donations, facility activities, integrations, and reporting across City facilities.

City of Waco


General
Open
RFP-RFP 2026-056-0-2027/DB
Nov 05, 2026 02:00 PM
Oct 15, 2026 04:31 PM
5 years
Other
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
daryleb@wacotx.gov
+12547506616
1415 North 4th Street, Waco, TX, USA
Submission Instructions

All of the following are required.


Step 2

Email
Description

The City of Waco is soliciting a cloud-based point-of-sale solution, implementation services, project management, system configuration, data conversion, integration development, report development, testing, training, change management, go-live support, and ongoing hosting, security, maintenance, and support. The solution must provide core point-of-sale functionality and at least one additional application area, such as concessions, activity management, admissions and ticketing, facility management, merchandise and inventory, passes and memberships, or donation management. The proposed system will support multiple City facilities and must address mobile and online transactions, ticketing and admissions, memberships, merchandise and inventory, concessions, donations, facility reservations and activities, financial reconciliation, reporting, security, disaster recovery, PCI-DSS compliance, and integration with systems including Tyler Enterprise ERP, Blackbaud Altru, Outlook, and other existing applications. Proposers must complete the City Proposer Questionnaire, including application software, company and solution information, five comparable public-sector references, compliance exceptions, and five-year pricing. The questionnaire also requires implementation, data conversion, integration, technical, hosting, support, and software-update information.

Classification Codes
NAICS513210Software Publishers
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
point-of-sale softwaresoftware implementation servicesinventory management software
Specifications
Supply & Service
Timeline
Oct 22, 2026 08:00 PM-Pre-Proposal Meeting (optional)
Via Zoom Video and dial-in; connection details are provided in the attached Zoom Information document.
Oct 26, 2026 10:00 PM-Questions Due
Nov 05, 2026 08:00 PM-Proposal Submission Deadline
Nov 05, 2026 08:01 PM-Proposal Opening (optional)
Public opening via Zoom Video and Telecom Conferencing.
Nov 16, 2026-Round 2 Vendor Introductions
Dec 14, 2026-Round 3 Demonstrations
Jan 1, 2027-Contract Negotiations and Award
Jun 1, 2027-Estimated Go-Live
Requirements
Required
Required
  • Minimum 5 references
  • Within the last 5 years
  • Client point of contact required for each reference
Yes
Documents
TitleDate Posted
RFP 2026-056 Proposal PackageOct 15, 2026 09:24 PM
Legal Ad-
RFP 2026-056 Proposer Questionnaire Oct 15, 2026 09:25 PM
RFP 2026-056 Zoom InformationOct 15, 2026 09:24 PM
Opportunities Near Arlington, Texas
Fine Arts Private Instructors

Arlington Independent School District is seeking private instructors to provide band, choir, and orc...

Due in 8 months•Arlington Independent School District
Disaster Debris Equipment

The City of Fort Worth is seeking proposals for an as-needed agreement to supply and install disaste...

Due in 4 days•City of Fort Worth > Transportation and Public Works Department
Technology Products and Services

Fort Worth Independent School District is seeking multiple vendors to provide technology products an...

Due in 4 days•Fort Davis Independent School District
Food Truck Services

Fort Worth Independent School District is seeking approved food truck vendors to provide food truck ...

Due in 15 days•Fort Davis Independent School District
Infor CloudSuite V11 ERP Implementation Services

The Trinity River Authority of Texas is seeking an implementation partner to migrate Lawson V10, Max...

Due in 5 days•Trinity River Authority of Texas
Infor CloudSuite V11 ERP Implementation Services

The Trinity River Authority of Texas is seeking an implementation partner to migrate Lawson V10, Max...

Due in 5 days•Trinity River Authority of Texas
Rapid Response Environmental Services

The Tarrant Regional Water District is seeking qualified on-call contractors for rapid environmental...

Due in 2 days•Tarrant Regional Water District
Bonds Ranch Lift Station B Construction

The City of Fort Worth is seeking a contractor to construct Bonds Ranch Lift Station B, including th...

Due in 25 days•City of Fort Worth
Annual Requirements Contract for Crack Sealing Services

The City of Arlington is seeking contractors for an annual requirements contract to clean, prepare, ...

Due in 4 days•City of Santa Monica > Public Works Department
Polytechnic Pyramid Middle School Consolidation Site Renovations

Fort Worth Independent School District is seeking a general contractor for the Polytechnic Pyramid M...

Due in 3 months•Fort Worth Independent School District
Tarrant County Reflective Pavement Markings

The Texas Department of Transportation is seeking bids for reflective long-line pavement markings on...

Due in 3 days•State of Texas > Texas Department of Transportation > Fort Worth District
Public Safety Systems Replacement Consulting

The City of Arlington is seeking professional consulting services to assess, procure, and oversee im...

Due in 25 days•City of Arlington > Fire Department > Office of Procurement
Academic Educational Consulting and Professional Development Services

Arlington Independent School District is seeking an annual, as-needed contract with multiple vendors...

Due in 8 months•Arlington Independent School District
AI-Based Interactive Voice Response Solution

The City of Fort Worth is seeking proposals for an as-needed AI-based interactive voice response sol...

Due in 4 days•City of Fort Worth > Information Technology Solutions Department
All-Purpose Supplies, Equipment, and Services Qualifying Bid

Arlington Independent School District is accepting qualifying bids throughout the solicitation perio...

Due in 8 months•Arlington Independent School District
Submersible Pump Service and Repair

The City of Fort Worth is seeking proposals for as-needed inspection, repair, refurbishment, install...

Due in 18 days•City of Fort Worth > Water Department
Golf Course Supplies

The City of Fort Worth is seeking vendors to provide golf course supplies, maintenance tools, course...

Due in 2 days•City of Fort Worth > Park and Recreation Department
Printing, Copying, and Distribution Services

Fort Worth Independent School District is seeking as-needed printing, copying, and distribution serv...

Due in 5 days•Fort Davis Independent School District
50-Year Water Demand Projections and Analysis

The City of Fort Worth is seeking consultant qualifications to develop long-range retail and wholesa...

Due in 23 days•City of Fort Worth > Water Department
Seasonal, Novelty Decor and Event Supplies

The City of Fort Worth is seeking an as-needed supplier for seasonal and novelty decorations, event ...

Due in 11 days•City of Fort Worth > Financial Management Services Department > Purchasing Division
Water Tank Rehabilitation Engineering Services

The City of Fort Worth Water Department is requesting qualifications from engineering consulting fir...

Due in 4 days•City of Fort Worth > Water Department
Purchase of SWAT Rifle Systems

Tarrant County is seeking bids for rifle systems including rifles, optics, suppressors, and lights f...

Due in 8 days•Tarrant County
Campbell Street Improvements

The City of Fort Worth is seeking a contractor for the 2026 CDBG Campbell Street Improvement Project...

Due in 11 days•Dakota County > Transportation Department
Snow and Ice Plows with Installation

Tarrant County is seeking bids for the purchase and installation of heavy-duty snow and ice plows fo...

Due in 11 days•Tarrant County
Electrical Engineering and Equipment Testing Services

The Tarrant Regional Water District is seeking qualified firms for electrical engineering support, o...

Due in about 1 month•Tarrant Regional Water District
Comments
Correspondences
Custom Fields