Dentrix Enterprise Support and Maintenance
United States of America > HEALTH AND HUMAN SERVICES, DEPARTMENT OF > INDIAN HEALTH SERVICE > ALBUQUERQUE AREA INDIAN HEALTH SVC
Original Solicitation Links
75H70727P00005-SOLESOURCE
]notice of intent to sole source - dentrix enterprise support services - albuquerque indian dental clinic
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Description
The Indian Health Service’s Albuquerque Area Office intends to negotiate a sole-source commercial contract with Henry Schein Practice Solutions Inc. for proprietary technical support and preventive maintenance of the Dentrix Enterprise practice management system. Requested services include troubleshooting and issue resolution, manufacturer-issued software updates, patches and version upgrades, system health checks, and certified technical expertise supporting charting, billing, scheduling, imaging interfaces, reporting, and analytics. The system must remain compatible with existing IHS systems; alternative software and migration proposals will not be considered. This is a notice of intent, not a request for quotes. Interested parties may submit a capability statement demonstrating legal authorization or licensing rights to support Dentrix Enterprise, the ability to provide manufacturer-issued updates and certified technicians, and compatibility with existing systems. The stated period of performance is one base year followed by four one-year option periods, from December 1, 2026, through November 30, 2031.
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