InformaCast Maintenance and Support Subscription

The Indian Health Service is seeking a one-year InformaCast maintenance and support subscription for software updates, technical support, and compatibility with its telecommunications environment and emergency notification systems.

United States of America > HEALTH AND HUMAN SERVICES, DEPARTMENT OF > INDIAN HEALTH SERVICE > GREAT PLAINS AREA INDIAN HEALTH SVC (DIVISION OF ACQUISITION MANAGEMENT)


General
Open (active)
75H70626R00032
Oct 26, 2026 10:00 PM
Sep 27, 2026 08:32 PM
1 year
Service-Disabled Veteran-Owned Business
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Contact
william.kohl@ihs.gov
+16057423686
115 4th Avenue SE, Aberdeen, SD, USA
Submission Instructions
Email
Description

The Great Plains Area Indian Health Service is seeking a firm-fixed-price, non-personal commercial service purchase order for a one-year InformaCast maintenance and support subscription. The contractor must maintain active coverage for all licensed endpoints and provide software updates, patches, bug fixes, version upgrades, technical support, troubleshooting assistance, subscription-renewal documentation, and notifications of major releases. The solution must remain compatible with the existing Voice over Internet Protocol infrastructure and licensed endpoints, support uninterrupted emergency and operational notifications, and comply with applicable federal, HHS, IHS, and cybersecurity requirements, including IPv6 compatibility. Services are to be performed remotely. Award will use lowest-price technically acceptable procedures, with technical capability, past performance, and price evaluated; the acquisition is set aside for 100% service-disabled veteran-owned small businesses.

Classification Codes
NAICS541519Other Computer Related Services
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
software maintenance subscriptionsemergency notification softwaretelecommunications technical support
Specifications
Supply & Service
No
NSNs:
7540-01-152-8067
Timeline
Sep 27, 2026 08:32 PM-Published Date
Oct 13, 2026 05:00 PM-Questions Due Date
Oct 26, 2026 10:00 PM-Offers Due Date
Nov 10, 2026-Inactive Date
Requirements
Scored
  • Within the last 3 years
  • Client point of contact required for each reference
Location
RemoteThis work may be performed remotely.
Documents
TitleDate Posted
Solicitation 75H70626R00032.pdfSep 27, 2026 12:00 PM
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