Cloud-Based Phone System Replacement

Davis County is seeking a cloud-based phone system provider to replace its approximately 1,200-phone Avaya system, including faxing, voicemail, SMS texting, remote users, and redundancy across County sites.

Davis County


General
Open
DC2026-06
Sep 28, 2026 11:00 PM
Aug 26, 2026 11:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Submission Instructions
Description

Davis County is requesting proposals for a cloud-based phone system to replace its existing Avaya system serving approximately 1,200 phones, including on-premises and remote users. The replacement should support the existing faxing, voicemail, and SMS-texting functions and provide the capabilities described in the scope of work. The current environment is on-premises in a virtualized infrastructure, with servers distributed across multiple County sites for redundancy and failover. The selected vendor must provide the replacement system by May 1, 2027. The solicitation identifies network gateway and PABX system commodity classifications. Proposal files must be submitted in PDF format through the Euna Supplier Network.

Classification Codes
NAICS517810All Other Telecommunications
PSCDG11Telecom access and other usage billing services. Includes internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks.
Smart Codes
cloud phone systemsvoip phone systemsbusiness sms texting
Specifications
Supply & Service
No
Timeline
Aug 26, 2026 11:00 PM-Open Date
Sep 03, 2026 10:00 PM-Questions Due Date
Sep 28, 2026 11:00 PM-Close Date
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