Intracity Transit Operations and Management Services

The City of Hot Springs is seeking proposals for a contractor to manage and operate its fixed-route and ADA paratransit system under a five-year term contract beginning January 1, 2027.

City of Hot Springs > Purchasing Division


General
Open
HS-26-067
Nov 23, 2026 08:00 PM
Oct 16, 2026 01:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
purchasing@hotspringsar.gov
+15013216830
324 Malvern Avenue, Hot Springs, AR, USA
Submission Instructions

or

Mail
Purchasing Division, City of Hot Springs, P.O. Box 6300, 324 Malvern Avenue, 2nd Floor, Room 206, Hot Springs, Arkansas 71902-6300
Description

The City of Hot Springs is seeking a contractor to provide comprehensive management and technical support for its intracity transit system, including fixed-route and ADA complementary paratransit services. The scope includes administration, daily operations, dispatch, route and schedule planning, vehicle and facility oversight, safety, security, farebox control, customer service, personnel support, budgeting, purchasing assistance, management reporting, National Transit Database reporting, Transit Asset Management and Public Transportation Agency Safety Plan support, and coordination with the Federal Transit Administration and Arkansas Department of Transportation. The contractor must provide a Resident Advisor or management team under the direction of the City and support the system with qualified corporate personnel and technical resources. The initial contract term is five years, beginning January 1, 2027, with annual budget approval and annual renewal provisions described in the solicitation. Proposers must submit a fixed management fee for each contract year, with pricing options that include or exclude 120 hours of annual non-resident advisory and technical assistance. The proposal must address qualifications, experience, references, prior similar projects, technical capacity and project approach, and cost. Required supporting materials include insurance, business and corporate registration documentation, federal certifications, an active SAM.gov registration, and the signed FTA Contract Clauses Acknowledgment Form.

Classification Codes
NAICS485113Bus and Other Motor Vehicle Transit Systems
PSCAS96OTHER MODAL TRANSPORTATION - MANAGEMENT AND SUPPORT
Smart Codes
transit operations managementpublic transportation servicestransit fleet management
Specifications
Service
Timeline
Oct 16, 2026 01:00 PM-Issue Date
Nov 06, 2026 11:00 PM-Questions Deadline
Nov 23, 2026 08:00 PM-Proposal Submission Deadline
Nov 23, 2026 08:00 PM-Bid Opening (optional)
Requirements
Required
  • General Liability — $500,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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