Operational Efficiency Assessment
City of Augusta > Administrator's Office > Procurement Department
Original Solicitation Links
PE-72155-NONST-2026-000000217
]operational efficiency assessment
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Submission Instructions
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Description
The City of Augusta, Georgia, on behalf of the Administrator's Office, is soliciting proposals for a comprehensive operational efficiency assessment of city departments and agencies. The selected consultant will evaluate organizational goals, strategic priorities, workflows, management systems, technology strategy, customer service, organizational structure, staffing, budgets, performance metrics, policies, and procedures using benchmarking, best-practice comparisons, interviews, fit-gap analysis, and quantitative review of financial, budget, and staffing data. The work may be conducted in phases across multiple departments. Required deliverables include a Project Management Plan, regular updates, department- or agency-level findings and recommendations, phase-specific final reports, implementation plans, and presentations to the Board of Commissioners or other stakeholders if requested. The proposal must include the firm's experience, qualifications and staffing plan, project understanding and management approach, three similar references completed within the past five years, and separate phase-based lump-sum pricing with hourly rates for potential additional work. A sample Project Management Plan and sample Final Report are also required with the proposal.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Workers' Compensation Insurance — $1,000,000.00
- General Liability Insurance — $1,000,000.00
- Commercial Auto Liability Insurance — $1,000,000.00
- Professional Liability Insurance (Errors & Omissions) — $1,000,000.00
- Minimum 3 references
- Within the last 5 years
- Client point of contact required for each reference
Location
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