Enterprise HR, Payroll, and Retirement Technology Assessment

The City of Tacoma is seeking vendor-neutral consulting services to assess its enterprise HR, Payroll, and Retirement processes and technology, develop a phased roadmap and business case, and define requirements for future procurements.

City of Tacoma > Procurement and Payables Division


General
Open
HR26-0214F
Nov 17, 2026 07:00 PM
Oct 07, 2026 12:00 PM
$250,000.00
1 year base + 1 × 1 year option
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
briolo@tacoma.gov
Submission Instructions
Email

or

In-person delivery
Description

The City of Tacoma seeks a consultant to perform a vendor-neutral assessment of its enterprise HR, Payroll, and Retirement processes, systems, integrations, data governance, and technology landscape. The engagement includes stakeholder interviews and workshops across general government, utilities, public safety, and other departments; validation and quantification of pain points; analysis of process-, data-, governance-, training-, and technology-driven gaps; assessment of SAP and related platforms; and evaluation of integration, analytics, workforce, retirement, scheduling, and timekeeping needs. The consultant must recommend viable solution pathways, including configuration, extension, reimplementation, replacement, or consolidation; identify cost, risk, and timeline implications; and deliver a prioritized, phased, and costed roadmap with a decision-ready business case. The consultant will also support development of requirements for future RFPs, but software procurement, implementation, and system integration are out of scope. The estimated budget is $250,000, and the contract is for one year with one optional additional one-year renewal term. The selected consultant must remain vendor-neutral and disclose relevant software-vendor relationships.

Classification Codes
NAICS541618Other Management Consulting Services
PSCR431SUPPORT- PROFESSIONAL: HUMAN RESOURCES
Smart Codes
hr technology consultingpayroll process consultingenterprise systems roadmap
Specifications
Service Only
Timeline
Oct 7, 2026-RFP Issued
Oct 21, 2026 10:00 PM-Questions Due
Oct 30, 2026-Responses to Questions Posted
Nov 17, 2026 07:00 PM-Proposal Submission Deadline
Dec 1, 2026-Proposal Evaluation
Jan 1, 2027-Interviews or Oral Presentations
Feb 1, 2027-Award Recommendation
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $1,000,000.00
  • Professional Liability or Errors and Omissions — $1,000,000.00
  • Cyber/Privacy and Security Insurance — $2,000,000.00
Scored
  • Minimum 3 references
  • Within the last 1 year
  • Client point of contact required for each reference
Documents
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