Account-Based Transit Fare Collection System

The City of Sioux Falls is seeking a contractor to furnish, install, integrate, and support an account-based fare collection system for Sioux Area Metro, including onboard equipment, hosted software, rider payment channels, and ongoing maintenance.

City of Sioux Falls > Finance Department > Purchasing


General
Open (open)
27-0007
Dec 03, 2026 08:00 PM
Nov 06, 2026 06:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
david.dekker@siouxfalls.gov
+16053678833
224 West 9th Street, Sioux Falls, SD, USA
Submission Instructions
E-procurement portal
Description

The City seeks a complete account-based fare collection system for Sioux Area Metro, including onboard validators for fixed-route and paratransit vehicles, cash drop vaults, closed-loop smartcards, and open-loop contactless bank-card and mobile-wallet payments. The solution must include a hosted back office for fare rules, fare capping, account management, reconciliation, reporting, and equipment monitoring, along with rider web and mobile channels, depot point-of-sale tools, and an institutional portal. A validating cash farebox and handheld validators are priced alternates. The contractor will integrate the system with the existing CAD/AVL system, the Via-operated on-demand and paratransit platform, and payment processing. The scope also includes installation, testing, training, documentation, rider launch support, hosting, maintenance, warranty, and technical support. Proposals must address the functional and technical requirements, vendor questionnaire, and price proposal form, and include experience, references, project approach, timeline, and any exceptions.

Classification Codes
NAICS485113Bus and Other Motor Vehicle Transit Systems
PSCAT65TRAFFIC MANAGEMENT - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
transit fare collection systemsfare validators and cash vaultsfare management software
Specifications
Supply & Service
Timeline
Nov 6, 2026-RFP Issued
Nov 18, 2026 06:00 PM-Questions Due
Dec 03, 2026 08:00 PM-Proposal Submission Deadline
Jan 1, 2027-Interviews, if necessary
Feb 1, 2027-Contract Intent to Award
Mar 1, 2027-Contract Execution
Requirements
Required
  • Workers' compensation
  • Employer's liability — $1,000,000.00
  • Commercial general liability — $1,000,000.00
  • Automobile liability — $1,000,000.00
  • Cyber liability
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Yes
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