Child Support Helpdesk Specialist
Mississippi > Department of Human Services > Division of Child Support Enforcement
Original Solicitation Links
1651-27-R-RFQF-00011
]1651-27-r-rfqf-00011
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Description
The Mississippi Department of Human Services, Division of Child Support Enforcement, seeks a full-time contract worker as a Program Specialist II – Generalist to provide helpdesk and administrative support. Duties include assisting with child support helpdesk services; processing direct deposit forms and ACH returns; posting victim compensation payments; adding employers to child support systems; responding to credit bureau disputes; data entry and cleanup; and cross-training to support financial unit operations. Other duties may be assigned. The position is on-site at the agency’s state office, Monday through Friday, 8:00 a.m. to 5:00 p.m.; overtime is not permitted. Compensation is $19.25 per hour, inclusive of salary and administrative costs, with no additional reimbursement for overtime or fringe expenses. Applicants must be proficient with Microsoft Word, Teams, Excel, and Outlook and have professional writing and oral communication skills. A bachelor’s degree is required. Applicants must submit a completed MDHS application and a current professional resume.
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