Digital PBX Systems, Installation, and Maintenance

The School District of St. Lucie County is seeking multiple vendors to supply, install, upgrade, and maintain Avaya-compatible digital PBX and VoIP telephone systems, equipment, software, and support on an as-needed basis.

School District of St. Lucie County > Purchasing Department


General
Open (open)
ITB 27-03
Nov 12, 2026 08:00 PM
Oct 13, 2026 05:00 PM
1 year base + 3 × 1 year options
Invitation for/to Bid (IFB/ITB)
Local
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Original Solicitation Links
Contact
kimberly.albritton@stlucieschools.org
+17724293980
9461 Brandywine Lane, Port St. Lucie, FL, USA
Submission Instructions
Description

The School District of St. Lucie County is soliciting bids from multiple vendors for digital PBX system parts, equipment, installation, upgrades, move/add/change work, maintenance, warranty repair, and related support at existing and future district facilities on an as-needed basis. Proposed equipment must integrate with the district’s installed Avaya IP Office 500 systems. The scope includes replacement hardware, analog and digital station modules, telephone sets, IP conversion components, licenses, call-reporting software, configuration, and maintenance services. Bidders may submit pricing for all or portions of the requested items and must provide unit pricing, list-price discounts, renewal-period discounts, service rates, response and repair capabilities, warranty information, training information, local technician availability, and maintenance pricing. Vendors must have at least five years of continuous experience and be authorized Avaya Channel Partners. Required response materials include the signed response form, pricing schedule, specified certifications and affidavits, references, applicable licenses, insurance documentation, and other listed attachments.

Classification Codes
NAICS334210Telephone Apparatus Manufacturing
PSC7G20Legacy analog voice communications equipment, hardware, and software used to connect end users to the organization's voice systems. Includes analog transmission and transport equipment, physical communications infrastructure carrying analog signals over copper wiring (outside and inside plant), products and tools that enable or distribute voice services through on-premise analog equipment including PBX, voicemail, and handsets.
Smart Codes
pbx systemsvoip phone systemstelecommunications maintenance
Specifications
Supply & Service
No
Timeline
Oct 13, 2026-ITB Release Date
Oct 27, 2026 07:00 PM-Questions and Technical Clarifications Due
Nov 12, 2026 08:00 PM-Bid Submission Deadline
Nov 12, 2026 08:00 PM-Public Bid Opening (optional)
The public bid opening is open to the public.
Requirements
Required
  • General Liability — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $100,000.00
  • Professional Liability — $1,000,000.00
Required
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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