MUSE ECG System Maintenance and Support
United States of America > VETERANS AFFAIRS, DEPARTMENT OF > 260-NETWORK CONTRACT OFFICE 20 (36C260)
Original Solicitation Links
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Submission Instructions
Description
This is a sources-sought market research notice, not a request for quote or an active solicitation. The VA is assessing vendor capability to provide maintenance and support for its MUSE electrocardiography software and DICOM gateways, including software and quality updates, upgrades, remote visual and telephone support, and dedicated enterprise support. The anticipated arrangement is a firm-fixed-price service contract with a one-year base period and four one-year options. Only OEM-authorized service providers will be considered for any potential solicitation. The scope also includes 24/7 remote technical support, clinical application training for GE diagnostic cardiology products, and advanced visualization and technical phone support for specified patient-care devices. Respondents must provide company and size information, at least two recent similar contracts with customer references and service descriptions, proof of OEM authorization, either an executed VA Business Associate Agreement or a statement of intent to enter one, and a statement addressing compliance with limitations on subcontracting. A courtesy market research quote is requested with the capability information.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Minimum 2 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| 36C26027Q0119.docx | Nov 09, 2026 12:00 PM |
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