Hospital Call Scheduling Software

The U.S. Department of Veterans Affairs is seeking information from industry on a FedRAMP-authorized, cloud-based hospital call scheduling solution with mobile applications, integrations, implementation support, and employee training for the Eastern Oklahoma VA Health Care System.

United States of America > VETERANS AFFAIRS, DEPARTMENT OF > NETWORK CONTRACT OFFICE 19 (36C259)


General
Open (active)
36C25927Q0020
Oct 23, 2026 09:00 PM
Oct 09, 2026 04:33 PM
1 year base + 2 × 1 year options
Sources Sought
Federal
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Original Solicitation Links
Contact
peyton.wilkerson1@va.gov
+19182528812
6162 South Willow Drive, Greenwood Village, CO, USA
Submission Instructions
Email
Description

The Department of Veterans Affairs is conducting a Sources Sought notice for a brand-name-or-equal, fully hosted, cloud-based hospital call scheduling solution for enterprise-wide use. The solution must support multiple departments, configurable permissions, automated rules-based scheduling, provider preferences and targets, open-shift requests and swaps, multi-tier approvals, time tracking, reporting, secure web access, native iOS and Android applications, and integration with systems including Vocera, Outlook, or Gmail. It must be FedRAMP certified by contract award, have a valid VA authorization to operate, support the VA single sign-on vendor, and require no local installation or facility hardware. The anticipated requirement includes software activation, annual term licensing, a clinical solutions consultant, travel and expenses, implementation support, maintenance, and comprehensive employee training. The contractor must provide a U.S.-based support resource, maintain a 97% reliability rating, repair failures within one calendar day, and cooperate with VA security-control assessments. Responses are limited to eight pages, including the cover letter, and should include company, manufacturer, delivery, contract, and point-of-contact information, along with a capabilities or qualifications statement and proposed solution overview.

Classification Codes
NAICS541519Other Computer Related Services
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
hospital scheduling softwaremobile scheduling applicationssoftware implementation training
Specifications
Supply & Service
No
Timeline
Oct 9, 2026-Published Date
Oct 23, 2026 09:00 PM-Response Due Date
Dec 22, 2026-Inactive Date
Documents
TitleDate Posted
36C25927Q0020.docxOct 09, 2026 12:00 PM
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