Nationwide Digital Signage Equipment and Support RFI

The Social Security Administration is seeking market information on commercially available digital signage players, servers, software, installation, maintenance, and repair support for its nationwide SSTV network.

United States of America > Social Security Administration > Office of Acquisition and Grants


General
Open
28321327RI0000002
Oct 22, 2026 05:00 PM
Oct 08, 2026 12:00 PM
5 years
Request for Information (RFI)
Federal
Ask AI about this solicitation
Contact
deborah.briscoe@ssa.gov
+14109663281
6401 Security Boulevard, Baltimore, MD, USA
Submission Instructions
Email
Description

The Social Security Administration is conducting market research for replacement equipment and ongoing support for its nationwide Social Security Television digital signage network. The potential requirement includes approximately 1,545 digital signage players, central servers, software and licenses, cabling, installation, testing, training, inventory support, maintenance, troubleshooting, warranty support, repairs, and technology refreshes. The solution must be commercially available and off-the-shelf, current production, TAA compliant, Linux-based where specified, IPv4/IPv6 capable, compatible with on-premises operation without outside-network connectivity, and able to support the agency’s NowServing and customer-intake functions, centralized content management, local playback, accessibility, security, and multi-zone displays. Responses must provide company and socioeconomic information, applicable contract vehicles, detailed product specifications, TAA compliance, availability, relevant experience, indicative pricing, feedback on the draft statement of work, and answers concerning FedRAMP certification, software development, OCONUS support, turnkey delivery, maintenance, spare inventory, and repair capabilities. This is an RFI for informational and planning purposes only and is not a solicitation or commitment to award a contract.

Classification Codes
NAICS541519Other Computer Related Services
PSC7B20Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.
Smart Codes
digital signage playersdigital signage serversdigital signage maintenance
Specifications
Supply & Service
No
NSNs:
7540-01-152-8067
Timeline
Oct 22, 2026 05:00 PM-Response Due Date
Requirements
Informational
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