MS LIFT Resource and Referral Tracking Software
Mississippi State University > Office of Procurement and Contracts
Original Solicitation Links
MSU2026109
]MS LIFT R&R & NHI Tracking & Reporting Software
MSU2026109
]MS LIFT R&R & NHI Tracking & Reporting Software.
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Description
Mississippi State University seeks a configurable, browser-based commercial off-the-shelf SaaS application for the Mississippi LIFT Resource & Referral Network and Nurturing Homes Initiative. The system must support cataloging and barcoding, circulation and item check-in/check-out, inventory and referral tracking, patron and partner records, visitor tracking, workflow assignments, staff follow-up documentation, public web access, request handling, reporting, and non-generative AI search. It must support approximately 31 resource sites, four mobile units, about 80 staff users, and at least 32,000 patrons/users, with mobile and desktop access and offline data import capabilities. The vendor must provide implementation, configuration, data migration, training, ongoing maintenance, 24/7 emergency support, and technical assistance. Required technical capabilities include cloud hosting, SaaS delivery, SAML 2.0 single sign-on compatible with MSU MFA/Duo, role- and record-level permissions, WCAG 2.1 AA public interfaces, SOC II certification with a report and bridge letter, 99.5% uptime, a service-level agreement, data export to Excel and CSV, and secure file uploads. The initial contract is three years with a two-year renewal option. Technical and cost proposals must be submitted separately, and the technical proposal must include corporate credentials, similar-project examples, an operations plan, and the vendor's approach to meeting the requirements.
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Requirements
- Minimum 2 references
Documents
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| MSU2026109-RFP.pdf |
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