Moodle Workplace SaaS, Implementation, and Support

The Texas Health and Human Services Commission, on behalf of the Department of Family and Protective Services, is seeking Moodle Workplace commercial SaaS licensing for up to 15,000 annual active users, implementation services, Tier-3 support, and a premium mobile app.

Texas > Health and Human Services Commission > Department of Family and Protective Services


General
Open (posted)
HHS0017870
Sep 23, 2026 03:30 PM
Sep 09, 2026 12:00 PM
1 year base + 2 × 1 year options
Invitation for/to Bid (IFB/ITB)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
melissa.ramos@hhs.texas.gov
+15122315761
Submission Instructions
Email

or

Online

or

Mail
Health and Human Services Commission, Attn: Bid Room Coordinator, Procurement and Contracting Services, 1100 W 49th St., MC: 2020, Austin, TX 78756
Description

The Health and Human Services Commission, on behalf of the Department of Family and Protective Services, is soliciting bids for a commercial off-the-shelf Moodle Workplace SaaS solution supporting up to 15,000 annual active users. The scope includes an annual license, basic branding, analytics integration, unlimited push notifications, offline courses, and a premium mobile app. The contract also includes up to 50 hours of consultative implementation services to upgrade the agency's existing Moodle Core learning management system, guaranteed Tier-3 technical support with named help-desk seats, and additional written reports when requested. Services will be performed remotely. Respondents must submit pricing using the provided pricing sheet and provide at least three business references for similar services performed within the last two years.

Classification Codes
NAICS513210Software Publishers
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
learning management softwaresoftware implementation servicessoftware technical support
Specifications
Supply & Service
No
Timeline
Sep 9, 2026-Solicitation Posting Date
Sep 16, 2026 03:30 PM-Questions or Clarification Submission Deadline
Sep 21, 2026-Deadline to Post Written Answers
Sep 23, 2026 03:30 PM-Response Deadline
Oct 1, 2026-Anticipated Contract Start Date
Requirements
Required
  • Minimum 3 references
  • Within the last 2 years
  • Client point of contact required for each reference
Location
RemoteThis work may be performed remotely.
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