Closed-Door Pharmacy Operations and Management

Integral Care is seeking a pharmacy operator to fully outsource operations of its existing closed-door Texas Class A community pharmacy in Austin, including staffing, inventory, technology integration, billing, compliance, and transition support.

City of Atlantic City > Administration


General
Open (approved)
IC-RFP-2027-002
Oct 20, 2026 10:00 PM
Sep 08, 2026 01:00 PM
1 year base + 3 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
christina.lundy@integralcare.org
+17374244349
1430 Collier Street, Austin, TX, USA
Submission Instructions
Email
Single PDF proposal file, Completed Attachment D rate sheet in native .xlsx format
Description

Integral Care is soliciting proposals for a full-outsourcing model covering primary responsibility for its existing Texas Class A closed-door community pharmacy. The selected operator must provide pharmacists, technicians, management, relief staffing, medication inventory management, pharmacy software and integration with the Netsmart electronic health record, payer enrollment and credentialing, billing and revenue-cycle operations, regulatory compliance, data security, reporting, and transition support. The pharmacy averages approximately 40 prescriptions per day and must continue operating from Integral Care’s existing Austin facility while maintaining uninterrupted medication access and continuity of services. Proposals must address the operating model, staffing, pharmacy workflow, client access, financial sustainability, implementation, risk management, billing, technology, data security, and regulatory compliance. The proposer must submit a single PDF proposal by email and also provide the completed Attachment D rate sheet in native Excel format. The anticipated contract term is one year with up to three additional one-year renewal options; proposers must provide a transition plan capable of achieving safe operational transition within approximately six months.

Classification Codes
NAICS456110Pharmacies and Drug Retailers
PSCQ517Pharmacology Services
Smart Codes
pharmacy operations managementpharmacy staffing servicespharmacy billing and credentialing
Specifications
Supply & Service
Timeline
Sep 25, 2026 10:00 PM-Questions Due
Oct 02, 2026 10:00 PM-Anticipated Responses to Questions
Oct 20, 2026 10:00 PM-Proposal Submission Deadline
Nov 1, 2026-Anticipated Award / Contract Negotiation
Requirements
Required
  • Automobile Liability — $1,000,000.00
  • Workers Compensation
  • Employer Liability — $1,000,000.00
  • General Liability — $2,000,000.00
  • Professional Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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