Library Patron Engagement Software
Broward County > FASD - Purchasing
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Description
Broward County is conducting a Request for Information regarding Patron Point software by Springshare, which the County believes may qualify as a sole-source or sole-brand solution. The RFI is intended to identify whether multiple providers or equivalent products can meet the County’s requirements; it is not a request for pricing or a purchase commitment. The requested platform is a fully hosted SaaS solution supporting self-service patron registration, duplicate-account detection, address verification, automated email notifications with delivery and engagement tracking, customizable email templates and newsletters, digital library-card renewals and expiration reminders, native SMS messaging, patron surveys, scheduled custom reporting, and API integration with integrated library systems, e-resource providers, and authentication services. Vendors must complete the RFI questionnaire and may provide supporting information or documentation demonstrating comparable capabilities or explaining any exceptions.
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