Secure SaaS Data Platform Support Services

U.S. Customs and Border Protection is seeking information on secure SaaS data platform capabilities and managed support services for the U.S. Border Patrol’s Communications and Information Capabilities Program.

United States of America > HOMELAND SECURITY, DEPARTMENT OF > US CUSTOMS AND BORDER PROTECTION > AIR AND MARINE CONTRACTING DIVISION

General

Status:Open (active)

Solicitation Identifier:RFI_CIC_SaaS_CBP_FY2027

Due Date:Nov 10, 2026 10:00 PM

Posted Date:Oct 20, 2026 02:14 PM

Type:Request for Information (RFI)

Level:Federal

Ask AI about this solicitation

ChatGPT Claude Perplexity Grok Gemini

Original Solicitation Links

[

RFI_CIC_SaaS_CBP_FY2027

]

communications and information capabilities secure software-as-a-service (saas) data platform support services

Contact

Email:usbp.cic@cbp.dhs.gov

Submission Instructions

Method:Email

Email:usbp.cic@cbp.dhs.gov

Description

U.S. Customs and Border Protection is conducting market research on secure, configurable SaaS data platforms and associated managed services for its Communications and Information Capabilities Program. Potential support includes platform implementation and administration; data integration, engineering, governance, and reporting; cybersecurity, privacy, and security-authorization support; user assistance and training; and transition services. The platform may need to support authorized information sharing and interoperability with Homeland Security Information Network (HSIN) and other government services, subject to government approval. Respondents are asked to complete Attachment A and provide a response of no more than six pages, in Microsoft Word using 12-point font and single spacing, addressing capabilities, relevant experience, technical approach, security posture, commercial model, staffing, service-level recommendations, data portability and transition, risks, and feedback on the draft statement of work. The response is for market research only; the agency states that it will not make an award based on this RFI.

Classification Codes

NAICS518210Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

PSCDJ10Security and Compliance support delivered as a service, by subscription, or service contract. Includes support of security policies/controls, processes, measuring compliance of relevant legal/compliance requirements, and responding to security breaches. Also provides support for IT Security systems providing Continuous Diagnostics and Mitigation (CDM) for real-time Cyber Security and protection such as vulnerability scanning, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Includes Disaster Recovery (DR) services to support DR policy, process and means, dedicated failover facilities and perform DR testing.

Title	Date Posted
2026-10-19 RFI - CIC Software_as_Service Platform Services ATTACHMENT A.docx	Oct 20, 2026 12:00 PM
PR 2017XXXX_(SOW) 10_19_26 Draft Homeland Security Information Network (HSIN) _SaaS_Attachment B.docx	Oct 20, 2026 12:00 PM