Cloud-Based Credentialing Software Services

Kern County Behavioral Health and Recovery Services is seeking a cloud-based credentialing software system with implementation, training, support, and ongoing maintenance for behavioral health provider credentialing and compliance.

Kern County > Behavioral Health and Recovery Services


General
Open
Sep 24, 2026 06:00 PM
Aug 31, 2026 02:20 PM
$98,000.00
5 years
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
jarmijo@kernbhrs.org
2001 28th Street, Bakersfield, CA, USA
Submission Instructions
Mail
Kern County General Services Division, Request for Proposal for: Cloud-Based Credentialing Software Services, 1115 Truxtun Ave., 3rd Floor, Bakersfield, CA 93301
Description

Kern County Behavioral Health and Recovery Services is seeking a secure cloud-based credentialing platform to support credentialing and recredentialing of behavioral health and substance use disorder providers. The system must support approximately 1,000 currently credentialed staff and have capacity for at least 2,000 staff. Required capabilities include electronic credentialing records and document management, provider self-service, primary source verification, configurable workflows, electronic signatures, automated license and certification monitoring, exclusion and sanction monitoring, notifications, dashboards, reporting, data import and export, role-based access, audit trails, and integration with the agency's Active Directory single sign-on. The scope includes implementation, project management, in-person training, documentation, technical support, maintenance, upgrades, and regulatory updates. The system must be ready for use within three to six months after procurement. The stated allocated budget for the initial purchase is $98,000, and proposals must include line-item pricing for software, implementation, project management, training, documentation, and five years of ongoing support and maintenance. The County expects to spend approximately $27,000 per fiscal year for these services. Proposals must address security and HIPAA-related requirements, including encryption, SSL certification, access controls, automatic timeout, audit trails, and protection of personal and health information.

Classification Codes
NAICS513210Software Publishers
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
credentialing softwareprovider portal softwarecompliance monitoring software
Specifications
Supply & Service
Timeline
Sep 10, 2026 05:00 PM-Pre-Proposal Meeting (optional)
Microsoft Teams Meeting; interested parties must email their contact information to jarmijo@kernbhrs.org.
Sep 24, 2026 06:00 PM-Proposal Due Date
Requirements
Required
  • Workers Compensation
  • Employers Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability (Errors and Omissions) — $1,000,000.00
  • Cyber Liability/Technology Professional Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 1 year
  • Client point of contact required for each reference
No
Location
Documents
TitleDate Posted
rfp0831266Aug 31, 2026 02:20 PM
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