Closed-Loop Referral Management Software
Central Texas Community Health Centers
Original Solicitation Links
RFP2026-09-001
]referral management software follow solicitation
2026-09-001
]referral management software
Contact
Submission Instructions
Description
Central Texas Community Health Centers d/b/a CommUnityCare is requesting proposals for a closed-loop referral management platform supporting the complete lifecycle of outbound specialty referrals, including intake, prior authorization, specialist scheduling, status monitoring, consultation-note retrieval, referral closure, alerts, analytics, and bidirectional communication with referring providers and specialists. The solution must integrate with Epic and support HL7 and FHIR APIs, patient and referral-data synchronization, real-time interface monitoring, dashboards, customizable reporting, referral aging and exception tracking, patient outreach, SMS reminders, multilingual communications, and diagnostic-imaging facilitation if available. The selected vendor must provide implementation, platform configuration, onboarding, training, ongoing support, software updates, and service-level performance. Requirements include HIPAA compliance, security and privacy controls, role-based access, audit trails, data protection, disaster recovery, 99.9% system availability, at least 99.5% referral and interface data accuracy, and security-incident notification within 24 hours. Proposals must address the mandatory technical specifications, provide three recent client references, complete the supplied cost worksheet and technology questionnaire, and include the required certifications, agreements, and procurement forms.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Minimum 3 references
- Within the last 2 years
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| Cost Sheet | Oct 09, 2026 03:04 PM |
| RFP Packet | Oct 09, 2026 03:04 PM |
| Tech Review | Oct 09, 2026 03:04 PM |
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