Managed Bookstore Services and Course Materials

Central Piedmont Community College is seeking a vendor to operate managed onsite and online bookstores, provide physical and digital course materials, support equitable access programs, and sell college merchandise at multiple campuses.

Central Piedmont Community College


General
Open (open)
88-270000-BO
Oct 20, 2026 06:00 PM
Sep 15, 2026 09:22 PM
$550,000.00
3 years base + 2 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
bonnie.ogden@cpcc.edu
+17043306515
Submission Instructions
Online
Submit one signed original electronic offer through the state's Electronic Vendor Portal., Include all pages of the solicitation in the response., Upload the offer by the specified deadline; late electronic submissions are the vendor's responsibility.
Description

Central Piedmont Community College is soliciting proposals for a vendor to operate managed bookstore services both onsite and online. The selected vendor must operate at least two physical bookstores, including locations at the Central and Levine campuses, and provide online ordering, fulfillment, customer support, deliveries, smart-locker fulfillment, and bookstore operations. The scope includes physical, used, rental, digital, and custom course materials; equitable access support for curriculum courses; continuing-education course-material support; textbook adoption and analytics systems; integration with Ellucian Colleague, FA-Link, the learning management system, and related enterprise systems; college-branded merchandise; convenience items; graduation products; course packs; and other bookstore merchandise. The vendor must provide implementation and transition planning, technical and cybersecurity documentation, architecture diagrams, disaster-recovery and business-continuity information, financial reporting, references, financial statements, pricing and commission proposals, and required insurance documentation. The contract term is three years with two optional one-year renewals, and the solicitation establishes an indefinite-quantity agency-specific contract.

Classification Codes
NAICS459210Book Retailers and News Dealers
PSCR605Library Services
Smart Codes
bookstore managementtextbook distributioncollege merchandise sales
Specifications
Service
Timeline
Sep 22, 2026 06:00 PM-Written Questions Deadline
Sep 25, 2026-Agency Response to Written Questions and Addendum
Oct 20, 2026 06:00 PM-Offer Opening Deadline
Oct 20, 2026 06:15 PM-Public Offer Opening (optional)
Dial in: +1 929-346-6957,,237440206#; conference ID 237 440 206#
Oct 21, 2026-Offer Evaluation Begins
Mar 1, 2027-Contract Award
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $500,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Umbrella Liability — $3,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Insurance Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
Documents
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