Cloud-Based Veterinary Clinic Software

The City of Tulsa is seeking a cloud-based veterinary clinic software system, including clinical records, reporting, implementation, training, support, and Paymentus payment processing for its animal shelter.

City of Tulsa > Tulsa Animal Services


General
Open
RFP 27-911
Nov 04, 2026 11:00 PM
Oct 07, 2026 12:00 PM
$6,000.00
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
dtiemann@cityoftulsa.org
+19185967551
175 East 2nd Street, Tulsa, OK, USA
Submission Instructions
Mail
Deputy City Clerk, City of Tulsa, 175 E. 2nd Street, Suite 260, Tulsa, OK 74103
Description

The City seeks a fully cloud-based veterinary clinic platform for services to citizen-owned animals, including spay/neuter, vaccinations, microchipping, minor outpatient care, and owner-requested euthanasia. The system must support clinical records, audit trails, reporting, digital signatures, rabies certificates, microchip registration, public scheduling and walk-in registration, and communications by email and text. It must work on iPads and wireless devices, support at least 60–100 users without additional licensing costs, and require no City-managed hosting or infrastructure. The City expects a clean-slate implementation with no data migration; approximately 30 users are anticipated at go-live.

Classification Codes
NAICS541940Veterinary Services
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
veterinary clinic softwareanimal clinical recordsveterinary payment processing
Specifications
Supply & Service
Timeline
Oct 19, 2026-Deadline for Questions
Nov 04, 2026 11:00 PM-Proposal Due Date
Nov 05, 2026 02:30 PM-Proposal Opening (optional)
Standards, Specifications, and Awards Committee Meeting.
Nov 16, 2026-Anticipated Interviews
Nov 24, 2026-Anticipated Negotiations Begin
Nov 25, 2026-Anticipated Contract Execution
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Technology Professional Liability (Errors & Omissions / E&O) — $1,000,000.00
  • Workers' Compensation
  • Cyber Liability — $1,000,000.00
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