Off-Street Parking Facilities Management Services

The City of Columbus is seeking a contractor to manage its off-street parking portfolio, including facility operations, parking technology and payment integration, maintenance, customer service, revenue controls, and command-center staffing.

City of Columbus > Department of Public Service > Division of Mobility and Parking Services


General
Open
RFQ033747
Oct 22, 2026 02:00 PM
Sep 24, 2026 06:30 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
capitalprojects@columbus.gov
Submission Instructions
Online
Submit the complete electronic proposal package through Bonfire., Submit the proposal as a PDF document., Upload the Proposal Signature Form and Location of Lead Offeror Form as separate documents., Upload Prequalification Documentation as a separate PDF attachment when applicable.
Description

The City of Columbus, through its Department of Public Service and Division of Mobility and Parking Services, is seeking comprehensive management services for an off-street parking portfolio comprising approximately 4,247 spaces across five garages and two surface lots. The scope includes day-to-day operations, staffing, customer service, revenue collection and reconciliation, monthly permit administration, special-event operations, housekeeping, maintenance, snow and ice removal, facility-condition reporting, and support for portfolio expansion. The selected contractor must operate the City's centralized Parking Command Center, support license plate recognition and gate-based parking access and revenue control systems, integrate approved mobile payment options including ParkColumbus/ParkMobile, provide a mobile-accessible work-order and preventive-maintenance platform, and maintain formal quality-assurance and revenue-integrity programs. Proposals must address transition planning, staffing, technology implementation, subcontractors, financial transparency, and IPMI accreditation or comparable qualifications. Compensation will be through a fixed monthly management fee plus approved reimbursable operating expenses.

Classification Codes
NAICS812930Parking Lots and Garages
PSCM1LZOPERATION OF PARKING FACILITIES
Smart Codes
parking facilities managementparking technology implementationparking operations staffing
Specifications
Service
Timeline
Sep 24, 2026 06:30 PM-Open Date
Oct 10, 2026 03:30 AM-Questions Due Date
Oct 16, 2026-Addenda Issued By
Oct 22, 2026 02:00 PM-Proposal Due Date
Nov 2, 2026-Interview Notice
Nov 9, 2026-Interviews
Apr 1, 2027-Service Commencement Date
Requirements
Required
  • Workers' Compensation
  • Stop Gap Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Business Auto Liability — $5,000,000.00
  • Garagekeepers Liability
  • Professional Liability (E&O) — $1,000,000.00
  • Cyber Liability — $5,000,000.00
  • Commercial Crime / Employee Dishonesty — $1,000,000.00
  • Excess / Umbrella Liability — $25,000,000.00
Required
  • Performance Bond
  • Fidelity / Employee Dishonesty Bond Bond — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Yes
Location
Local Preference:Local Preference
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