Ocean Center Event Staffing and Security Services

Volusia County is seeking trained personnel to provide event staffing, checkpoint security, and in-event security services at the Ocean Center Convention Center and Event Venue.

Volusia County > Ocean Center


General
Open (open)
26-P-124JJ
Dec 09, 2026 08:00 PM
Oct 13, 2026 02:21 PM
3 years base + 2 × 1 year options
Disadvantaged Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
jjankowich@volusia.org
+13868225764
123 West Indiana Avenue, DeLand, FL, USA
Submission Instructions
Description

Volusia County is seeking a contractor to provide trained personnel for three service lines at the Ocean Center: event staffing, entry/checkpoint security, and in-event security. Event staffing includes ticket-taking, ushering, guest assistance, traffic control, dock monitoring, line management, and patron services. Entry security includes magnetometer and hand-wand screening, bag inspections, access control, and queue management. In-event security includes crowd management, de-escalation, incident response, backstage and performer protection, and limited physical intervention when legally authorized and necessary. The contractor must provide appropriately licensed and trained personnel, supervisors, uniforms, identification, radios, gloves, training programs, personnel manuals, event rosters, incident and operations reports, and staffing coverage responsive to event requirements. The proposal must address qualifications and training, experience at three arenas or convention centers within the last three years, a project-specific approach, and hourly pricing for staff and supervisory roles. The resulting agreement is for an initial three-year term with two optional one-year renewals.

Classification Codes
NAICS561612Security Guards and Patrol Services
PSCS206Guard Services
Smart Codes
event staffing servicesevent security servicescrowd management services
Specifications
Service Only
Timeline
Oct 13, 2026-Release Date
Nov 13, 2026 02:00 PM-Non-Mandatory Pre-Proposal Meeting (optional)
Attendees should park in the Exhibit Hall Loading Dock Lot off Earl Street and check in with the Security office. The meeting may also be attended virtually via Microsoft Teams; Meeting ID 213 233 692 064, passcode gPYNoU.
Nov 26, 2026 04:59 AM-Questions Due
Dec 09, 2026 08:00 PM-Proposal Submission Deadline
Requirements
Required
  • Workers Compensation
  • Commercial General Liability — $1,000,000.00
  • Commercial Auto Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Excess Liability — $1,000,000.00
  • Crime or Fidelity Insurance — $100,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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