University Dining Services

Western Carolina University is seeking a contractor to provide comprehensive campus dining services under a potential ten-year agreement replacing the current Aramark contract, which ends June 30, 2027.

Western Carolina University


General
Open
73-RFP-00775
Nov 09, 2026 11:30 PM
Sep 16, 2026 01:44 PM
$28,488,584.00
5 years base + 2 × 5 years options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
[

73-RFP-00775

]

wcu dining services

[

73-RFP-00775

]

wcu dining services

Contact
shurst@campusdining.net
+14407088594
Submission Instructions
Online
Description

Western Carolina University is soliciting a contractor to provide comprehensive campus dining services. The scope includes exclusive operation of residential and retail dining, convenience stores, coffee shops, catering, camps and conferences, athletic concessions, and snack vending, along with food, supplies, labor, management, meal-plan support, menus, staffing, marketing, technology, cleaning and sanitation, financial reporting, sustainability, and quality-assurance programs. The contractor will also manage approved third-party food concepts and vendors, mobile ordering and payment platforms, point-of-sale interfaces, and applicable alcohol licensing and service. Proposals require separate technical and financial submissions addressing the University's specified requirements, including comparable account references, meal plans and concepts, menus, catering, staffing and management, transition planning, quality assurance, financial monitoring, information technology, sustainability, health and wellness, marketing, special services, proposed upgrades, operating pro forma, capital investment, overhead, sensitivity analysis, purchase rebates, and management fees. The solicitation states that the current vendor is Aramark, Inc., whose contract ends June 30, 2027, and that the University may award a new agreement with a potential ten-year term.

Classification Codes
NAICS722310Food Service Contractors
PSCS203Food Services
Smart Codes
college dining servicescatering servicesfood concessions
Specifications
Service
Timeline
Jul 1, 2026-Contract Effective Date
Sep 16, 2026-Open Date
Sep 30, 2026 02:00 PM-Mandatory Site Visit (required)
Visitor parking is located within walking distance at the Camp Labs parking lot. Attendance is limited to four people per vendor; RSVP to Stuart Hurst by September 28, 2026.
Oct 6, 2026-Written Questions Due
Oct 08, 2026 03:30 AM-Questions Due Date (Portal Listing)
Oct 11, 2026-Responses to Questions
Nov 09, 2026 07:00 PM-Proposal Due Date
Jan 1, 2027-Finalist Presentations
Mar 1, 2027-Contract Award
Requirements
Bachelor's degree
Required
  • Workers Compensation — $500,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $500,000.00
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Yes
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