Elementary School Intercom System Replacement

Henderson County Public Schools is seeking a turnkey replacement of Dukane Starcall intercom systems with Dukane CareHawk systems at three elementary schools, including installation and 911 phone functionality.

Henderson County Public Schools


General
Open (open)
193-REBID RFP 2027-04
Dec 02, 2026 07:00 PM
Nov 04, 2026 07:43 PM
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
jdhuchzermeier@hcpsnc.org
+18286974733
Hendersonville, NC, USA
Submission Instructions
Mail
Henderson County Public Schools, 414 Fourth Avenue West, Hendersonville, NC 28739, Purchasing Division, Attn: Joni Huchzermeier, Purchasing Agent
Description

Henderson County Public Schools seeks a turnkey replacement of existing Dukane Starcall intercom systems with Dukane CareHawk systems at three elementary schools. The work includes removing and returning the existing equipment, supplying all required equipment and components, and installing fully functioning classroom and hallway speakers. The new system must allow existing intercom phones to call 911. The vendor must provide all labor, equipment, and materials, determine the required components, and complete the work outside regular school hours by June 15, 2027. The solicitation specifies Dukane CareHawk equipment for compatibility and continuity of support. The awarded vendor must be a full-line Dukane CareHawk dealer with direct access to firmware updates, technical service, equipment, and parts, and must be able to respond onsite to intercom and white-phone service issues within 24 hours of being contacted. A minimum 12-month warranty, or the manufacturer's standard warranty if longer, is required.

Classification Codes
NAICS334310Audio and Video Equipment Manufacturing
PSCN063Installation of Equipment: Alarm, Signal, and Security Detection Systems
Smart Codes
school intercom systemsintercom system installationemergency telephone integration
Specifications
Supply & Service
No
Timeline
Nov 12, 2026 02:00 PM-Mandatory Pre-Bid Conference/Site Visits (required)
Bidders must attend and sign in at all three site visits and remain for their duration.
Nov 13, 2026 05:00 PM-Questions Due
Dec 02, 2026 07:00 PM-Proposal Submission Deadline
Jun 15, 2027-Project Completion Deadline
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $500,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $150,000.00
  • Uninsured/Underinsured Motorist — $150,000.00
  • Medical Payments — $1,000.00
Scored
  • Client point of contact required for each reference
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