Tyler Munis SaaS Replacement Solutions

The City of Asheville is requesting information from qualified vendors about SaaS solutions to replace its on-premises Tyler Munis system, including an integrated ERP and HCM platform and a separate utility billing and customer information system.

City of Asheville


General
Open (open)
298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace
Oct 22, 2026 08:00 PM
Oct 09, 2026 01:49 PM
Request for Information (RFI)
Local
Ask AI about this solicitation
Original Solicitation Links
[

298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace

]

rfi - tyler munis on premises to saas solution

Contact
jnash@ashevillenc.gov
Description

The City of Asheville is conducting a Request for Information regarding Software-as-a-Service solutions to replace its current on-premises Tyler Munis system. The requested information covers two solution areas: an integrated Enterprise Resource Planning and Human Capital Management platform supporting finance, payroll, and human resources functions; and a separate Customer Information System for water and sewer utility billing, meter operations, and field maintenance. Respondents are invited to provide information about product capabilities, implementation approach, and budgetary estimates. This is an information-gathering request rather than a stated contract award solicitation.

Classification Codes
NAICS513210Software Publishers
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
erp softwarehuman resources softwareutility billing software
Specifications
Supply & Service
Timeline
Oct 20, 2026 08:00 PM-Questions/Exceptions Due
Oct 22, 2026 08:00 PM-Information Due
Documents
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