Cloud-Based Dental Practice Management Solution

Vancouver Community College is seeking proposals for a secure, Canadian-hosted cloud-based SaaS dental practice management solution with implementation, data migration, dental-equipment integration, training, and ongoing support.

Vancouver Community College


General
Open
NRFP-13102026-SJ
Nov 09, 2026 10:00 PM
Oct 13, 2026 12:00 PM
$250,000.00
3 years base + 1 × 2 years option
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
Sky Ju
sju@vcc.ca
Submission Instructions
Online
Signed Submission Form (Appendix B), Required Pricing (Appendix C), Required Mandatory Technical Requirements (Appendix E), Required Response (Appendix F)
Description

Vancouver Community College is seeking a secure, cloud-based software-as-a-service dental practice management solution supporting both a live teaching dental clinic and segregated student training environments. Required functionality includes patient scheduling and electronic health records, clinical charting, treatment planning, billing and fee management, reporting, audit trails, role-based access, electronic signatures, student training workspaces, instructor monitoring, and separation of live patient data from training data. The selected proponent will provide discovery, configuration, data migration from Power Practice and DEXIS, deployment, integration with DEXIS, Microsoft Entra ID, and applicable dental equipment, training, go-live support, hosting, technical support, maintenance, updates, and security patches. Mandatory requirements include Canadian data storage and processing, compliance with British Columbia's Freedom of Information and Protection of Privacy Act, encryption in transit and at rest, at least 99.9% uptime, sixteen-year adult patient-record retention, and continued VCC access to its data upon termination. The agreement is for three years with an option to extend for up to two additional years, and the five-year aggregate budget is up to $250,000.

Classification Codes
NAICS513210Software Publishers
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
dental practice management softwarecloud software implementationelectronic health records software
Specifications
Supply & Service
Timeline
Oct 13, 2026-Issue Date
Nov 2, 2026-Questions Due Date
Nov 10, 2026 12:00 AM-Submission Deadline
Jan 1, 2027-Anticipated Agreement Execution
Mar 31, 2027-Target Go-Live Date
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Professional Errors and Omissions Liability — $1,000,000.00
Scored
  • Minimum 2 references
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