Crisis Communication Services

The State of Utah Division of Risk Management is seeking a public relations firm to provide crisis communication and reputation-management services for significant incidents and claims under a five-year contract.

Utah > Division of Purchasing > Division of Risk Management


General
Open (open)
KK27-101
Nov 03, 2026 09:00 PM
Oct 09, 2026 03:30 PM
5 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
klessing@utah.gov
+18019577167
Submission Instructions
Description

The State of Utah Division of Risk Management is seeking a public relations firm to support the Division, covered state entities, and legal representatives following significant claims or incidents with potential reputational impact. Services include developing and approving public and media messaging, responding to media inquiries, advising on public-relations strategy, reviewing public information, providing training when requested, and maintaining urgent contact availability. The contractor must be able to begin services within 12 hours of a significant incident or claim, communicate by telephone or in person, protect confidential and legally privileged information, and obtain approval before issuing communications. Proposals are evaluated on company experience, personnel expertise, response protocols, capacity and resources, and other services, with technical criteria weighted at 75% and cost at 25%.

Classification Codes
NAICS541820Public Relations Agencies
PSCR708Public Relations Services(includes writing services, event planning and management, media relations, radio and television analysis, and press services)
Smart Codes
crisis communicationspublic relations consultingreputation management
Specifications
Service Only
Timeline
Oct 09, 2026 03:30 PM-Open Date
Oct 20, 2026 08:00 PM-Questions Due Date
Nov 03, 2026 09:00 PM-Close Date
Requirements
Required
  • Workers' compensation
  • Commercial general liability — $1,000,000.00
  • Commercial automobile liability — $1,000,000.00
Scored
  • Minimum 3 references
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