Electronic Health Records System and Implementation Services

The New York State Department of Corrections and Community Supervision is seeking an integrated cloud-based electronic health records solution, including implementation, interfaces, training, support, data migration, and scanning and indexing services across its correctional facilities.

New York > New York State Education Department


General
Open
C161877
Nov 18, 2026 07:00 PM
Sep 09, 2026 12:00 PM
2 years base + 1 × 5 years option
Service-Disabled Veteran-Owned BusinessMinority-Owned BusinessWoman-Owned Business
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
nicolas.fusaro@doccs.ny.gov
+15184865340
1220 Washington Avenue, Albany, NY, USA
Submission Instructions
Email
Administrative Proposal, Technical Proposal, Diversity Practices Questionnaire, Cost Proposal
Description

The New York State Department of Corrections and Community Supervision is seeking one contractor to provide an integrated, cloud-based electronic health records solution for approximately 41 correctional facilities and Central Office. The scope includes software for medical, dental, medication administration, e-prescribing, disclosure management, document management, scheduling, computerized provider order entry, reporting, auditing, electronic signatures, clinical decision support, telehealth, and population health analytics. The solution must interface with existing correctional, pharmacy, laboratory, radiology, claims, mainframe, and other systems using applicable interoperability standards. The contractor must provide data migration, cloud implementation, project management, testing, training for approximately 2,500–3,000 staff, ongoing support and maintenance, security and compliance controls, transition assistance, and scanning and indexing of records at all facilities and Central Office. Scanning services include document preparation, duplex grayscale or color scanning, OCR PDF creation, quality review, indexing, and concurrent processing at multiple sites. The contract term is seven years, consisting of a two-year implementation period followed by five years of recurring services. The solicitation requires separate administrative, technical, diversity-practices, and cost proposal submissions, with pricing submitted on the provided cost proposal form.

Classification Codes
NAICS541519Other Computer Related Services
PSCAN45HEALTH SERVICES - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
electronic health records softwarehealthcare data migrationmedical records scanning
Specifications
Supply & Service
No
Timeline
Sep 9, 2026-Issue Date
Sep 23, 2026 07:00 PM-Deadline for Submission of Written Questions
Oct 7, 2026-Responses to Written Questions Posted
Oct 14, 2026 07:00 PM-Deadline for Second-Round Written Questions
Oct 21, 2026-Responses to Second-Round Written Questions Posted
Oct 28, 2026-Responses to Second-Round Written Questions Posted
Nov 18, 2026 08:00 PM-Proposal Submission Deadline and Bid Opening
Jun 1, 2027-Anticipated Contract Start Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Technology Errors and Omissions — $1,000,000.00
  • Data Breach/Cyber Liability — $1,000,000.00
  • Workers' Compensation
  • Disability Benefits
Required
  • Minimum 4 references
Documents
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