Virtual Bookstore Operations

The City University of New York is seeking a contractor to operate a comprehensive virtual bookstore serving participating colleges with textbooks, course materials, digital content, merchandise, fulfillment, and integrated student and faculty support.

The City University of New York


General
Open
UCO-1019
Sep 24, 2026 03:00 PM
Aug 19, 2026 12:00 PM
5 years base + options: 3 years, 2 years
Minority-Owned BusinessWoman-Owned BusinessService-Disabled Veteran-Owned BusinessOther
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
deborah.tavera@cuny.edu
+16466643050
205 East 42nd Street, New York, NY, USA
Submission Instructions
Email
Description

The City University of New York is seeking a qualified contractor to provide comprehensive virtual bookstore operations for participating CUNY colleges. The scope includes selling and distributing textbooks, course materials, digital content, general merchandise, and related products through an accessible online platform, integrating with University systems, and supporting students, faculty, and campus administrators. Proposers must demonstrate relevant experience and the operational, technical, and financial capacity to serve a large, multi-campus higher education environment. The solicitation includes a 30% total Minority/Women Business Enterprise (MWBE) contracting goal. Addendum No. 3 states that responses to Round 1 and Round 2 questions are anticipated during the week of September 7, 2026, extends the proposal deadline to September 24, 2026, at 3:00 p.m. Eastern Time, and requires the signed addendum to be included with Volume I. The proposal must include all properly signed addenda.

Classification Codes
NAICS459210Book Retailers and News Dealers
PSCR701Advertising Services
Smart Codes
virtual bookstore operationstextbook distributionecommerce platform integration
Specifications
Supply & Service
Timeline
Aug 19, 2026-Issue Date
Sep 7, 2026-Anticipated Q&A Addendum Posting
Sep 24, 2026-Proposal Due Date
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability
  • Professional Liability/Errors & Omissions and Internet — $2,000,000.00
  • ID Theft and Cyber Extortion
  • Umbrella or Excess Liability — $5,000,000.00
Required
  • Minimum 5 references
  • Client point of contact required for each reference
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