Printing, Photocopying, and Scanning Services

The United Nations Development Programme (UNDP) Rwanda is seeking a contractor to provide on-site, pay-per-use printing, photocopying, and scanning services, including equipment, software, installation, maintenance, and training under a renewable long-term agreement.

United Nations > United Nations Development Programme > United Nations Development Programme Rwanda


General
Open
UNDP-RWA-00422-2
Oct 28, 2026 09:30 AM
Oct 25, 2026 04:00 AM
1 year base + 2 × 1 year options
Request for Quote/Qualifications (RFQ)
Federal
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Contact
procurement.rw@undp.org
Submission Instructions
Description

UNDP Rwanda seeks a contractor to provide fully outsourced, pay-per-use printing, photocopying, and scanning services at its country office. The contractor must supply and install new multifunction printers and standalone duplex printers, provide print-management and accounting software, and supply consumables, spare parts, maintenance, standby equipment, and user training. Equipment remains the contractor’s property; the per-page prices must include the associated costs, excluding paper and other stationery. Scanning is included without a separate charge. The scope also includes monthly usage reports, secure user authentication and print release, usage tracking and quotas, and maintenance support, including equal-or-higher-capacity standby equipment when a reported failure is not resolved within 24 hours. The solicitation requires a technical offer and a separate financial offer, along with company eligibility and compliance records, relevant experience and references, manufacturer authorization, equipment and software evidence, technician qualifications, and work, maintenance, and training plans. The agreement is for an initial one-year term, renewable annually up to a maximum of three years, subject to satisfactory performance.

Classification Codes
NAICS561439Other Business Service Centers (including Copy Shops)
PSCT011Print/Binding Services
Smart Codes
managed print servicesmultifunction printer supplyprint management software
Specifications
Supply & Service
No
Timeline
Oct 25, 2026-Publication Date
Oct 27, 2026 10:00 AM-Site Visit (optional)
Site visit certificate is required. The visit is scheduled for firms that have not visited previously. Focal person: Fidele Habimana, 0788510525.
Oct 28, 2026 09:30 AM-Quotation Submission Deadline
Requirements
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
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